Team Manager

1 week ago

Bellville, Western Cape, South Africa 0c8fe1e3-d229-4ed2-8812-cae470706f7a Full time R250 000 - R500 000 per year

SUMMARY
Step into a leadership role where your drive, resilience, and sales expertise will shape the success of a dynamic team. We're seeking a Team Manager with proven sales and management experience to lead a group of Life Sales Consultants in a fast-paced contact centre environment. This is your opportunity to inspire performance, build a high-energy culture, and deliver results that matter.

Our client is looking to employ
Team Manager based in Bellville
RESPONSIBILITIES**

  • Lead, motivate, and manage a team of sales consultants to achieve daily, monthly, and campaign targets.
  • Drive productivity, quality, compliance, and staff development through coaching and training.
  • Manage incentive budgets and career growth plans for team members.
  • Resolve people-related issues including absenteeism, conflict, and disciplinary matters.
  • Oversee new consultant onboarding, project readiness, and campaign delivery.
  • Monitor contribution-to-target figures and ensure adherence to legislation and call structure guidelines.
  • Maintain strong liaison with project and campaign management teams.
  • Build and sustain a high-performance culture with focused, motivated team members.

MINIMUM REQUIREMENTS

  • Matric is a must
  • Minimum 3 years' team management experience in a sales environment.
  • At least 2 years' outbound call-centre experience.
  • Financial services background (long-term insurance preferred
  • Strong sales track record.
  • Practical experience in IR processes
  • Solid knowledge of first-line management practices and contact centre systems.
  • Strong performance management and teamwork principles.
  • Excellent communication, interpersonal savvy, and motivational ability.
  • Ability to plan, align, and optimise work processes effectively.

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