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People Consultant

2 weeks ago

Durban, KwaZulu-Natal, South Africa Huntswood Full time R150 000 - R250 000 per year

About the Role

  • To support SA/UK teams to provide efficient, high-quality administrative support across the employee lifecycle by ensuring accurate data management, timely processing of HR transactions, and a positive employee experience.
  • The People Services Administrator plays a key role in delivering consistent, compliant, and service-oriented HR support that enables operational excellence across regions.

Responsibilities

Onboarding Enablement & Coordination

  • Prepare and issue compliant employment contracts and onboarding documentation across multiple regions (e.g., South Africa, UK, and future expansions).
  • Coordinate cross-functional onboarding activities (e.g., facilities, payroll, IT) to support a smooth end-to-end employee journey.

People Data Integrity & Lifecycle Management

  • Manage and maintain accurate employee data across all core HR systems (e.g., Payspace, Dayforce, YouManage), ensuring end-to-end data
  • integrity.
  • Execute employee lifecycle transactions (e.g., promotions, transfers, secondments) in alignment with defined SLAs, local market regulations, and audit requirements.
  • Perform critical inputs and audits on employee records, including personal details, job information, remuneration, and client allocations.

Leave Administration & Workforce Transactions

  • Administer leave-related and employee absence records via approved platforms.
  • Ensure alignment with market-specific policies and legislative standards.
  • Support and handle queries and escalations.

Service Excellence and Employee Support

  • Act as administrative support to HRBPs.
  • Triage and resolve HR-related tickets from employees and managers.
  • Issue standard HR documentation (e.g., confirmation of employment, certificates of service).

Compliance, Audit & Record Management

  • Maintain audit-ready records in line with statutory requirements.
  • Prepare and submit documentation for internal and external audits across regions.
  • Ensure HR documentation is updated, stored, and version-controlled across platforms.
  • Generate and maintain basic reports to support People Operations and Operations alike.

Process Improvement & Operational Effectiveness

  • Identify and recommend improvements for process standardisation and automation.
  • Support the development of SOPs to ensure scalable and consistent HR service delivery as the function grows geographically.

Minimum Requirements

  • A minimum of Matric/NQF 4 qualification
  • HR/People-related tertiary qualification is preferred
  • At least 1year BPO experience (familiarity with BPO workflows, KPIs, to ensure service excellence)
  • At least 2 years in an admin focused role (preferably in an HR administration or shared services environment)
  • Proficiency in MS Office Suite
  • Experience working on HRIS platforms is highly advantageous
  • Excellent communication (verbal and written)
  • Clear Disciplinary Record

Required Skills

  • Strong attention to detail and data accuracy
  • Excellent organisational and time management skills
  • Knowledge of HR systems (e.g., Dayforce, Payspace, YouManage, Paradox, SimplifyHR)
  • Ability to work under pressure and meet tight deadlines
  • Strong communication and interpersonal skills
  • Problem-solving and service-oriented mindset
  • Confidentiality and professionalism in handling sensitive information
  • Strong skills in Excel, PowerPoint and Word

Core Behavior

Huntswood's employees are described as dependable, driven and collaborative.

The job holder should align to our 6 Fundamental Values:

  • Bring Your "A" Game
  • Strive For Greater
  • Enable and empower all employees
  • Do the right thing
  • Own it
  • Deliver unbelievable service

"It's not just about what we do, but the way we do it. And it's our values that make us special."

NB: All appointments are subject to the positive outcome of pre-employment verification checks.