Outbound Client Care Consultant

2 weeks ago

Pretoria, Gauteng, South Africa King Price Insurance Full time R150 000 - R250 000 per year

Company: King Price

Purpose of the position

Providing superior service to internal and external clients. Selling value added products to retain existing clients and attract new business for the organisation.

Responsibilities

  • Upselling a variety of products to existing clients
  • Maintaining quality standards in line with King Price's values
  • Assisting with client queries and updates

Requirements

  • Matric or matric equivalent (essential)
  • RE5 (essential)
  • Full FAIS Qualification (advantageous)
  • Previous call centre experience, preferably in client care and/or sales environments (essential)
  • Excellent product knowledge

Skills and Attributions

  • Live the King Price values
  • Excellent attention to detail and quality oriented
  • Strong problem-solving, decision-making and objection handling skills
  • Deadline and results driven
  • Ability to cooperate and communicate with all levels of management and with external clients
  • Strong people skills and client-oriented
  • Team player
  • Show traits of resilience, integrity, ambition and passion
  • Work well under pressure

Should you not receive any feedback within ten (10) working days after the closing date, please accept your application as unsuccessful

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