National Technical Manager

17 hours ago


Cape Town, Western Cape, South Africa Global Talent Solutions Full time

National Technical Manager (Mobile Device Repairs)

Leading Telecoms Company is looking for a National Technical Manager based in Cape Town (the company offers relocation, but the person must be based in Cape Town)

The role is responsible for the management of all technical aspects of repairs, trade-in and pre-owned processing within the group. This will also include the incumbent relationships of repairs and spare parts management. Specifically, the managing of technicians, workshops, tooling, training and OEM's to ensure both compliance and quality in the group's repair centres.

Responsibilities

  • Technician Management
  • Advanced Workshop Management
  • Tooling & Equipment
  • Technical Training
  • Store Visits & Audits
  • Team Engagement
  • Manufacturer Engagement
  • Reporting

Requirements

  • Degree or diploma (N3
  • Experience in the repair of mobile devices
  • Strong leadership and people management skills.
  • In-depth knowledge of repair processes, quality standards, and tooling requirements.
  • Technical Expertise (mobile devices, software diagnostics).
  • Risk Management & Compliance.
  • MS Office, GSX & Samsung GSPN and workshop management systems.

Please send your CV to

To apply, please send your CV to



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