New Business Development Specialist

Our Client is a South African fintech company, pioneering the future of payments. They are passionate and collaborative team of developers, engineers, visionaries, techies, geeks and nerds They build products that make payments personal and rewarding for customers and merchants alike. They are on the hunt for talented New Business Development Manager or Merchant Acquisition Specialist with demonstrated sales, customer success and marketing experience at an intermediate level. Previous experience in the hospitality/retail, fintech and corporate space will be advantageous.

This company is a is a remote working organisation however, on occasion, employees might be required to get together at a chosen location.

Preference will be given to candidates residing in Johannesburg North.

Your responsibility is to fill the pipeline with high-value merchants.

You will be the first point of contact for the company in the field - responsible for sourcing, qualifying, and onboarding new merchants that stand to benefit from the company's payments, marketing, and capital tools.

This is a revenue- generating, growth-driving role. You don't manage relationships. You open the door, get merchants live, and create the conditions for value added services to activate downstream. Every conversation you lead should convert into merchant revenue.

This is not a payments company - it's a dual-sided, big data marketing and lending platform, powered by proprietary QR codes, vouchers, and embedded partner services. You are not selling card machines. You are selling merchant growth. The MAS only gets paid when the merchant does - and that's the company's core proposition to every business owner.

1.
Lead

Generation

&

Qualification

• Proactively identify high-potential merchant leads through cold outreach, referrals, street activations, event networking, and local ecosystem mapping.
• Qualify merchants based on the company's ideal partner profile: transaction volume, footfall, marketing potential, and category fit.
• Segment and prioritise outreach across key verticals {e.g., hospitality, parking, laundromats, retail, food service) in alignment with regional plans.

2.
Commercial

Pitching

&

Conversion

• Present the company's core merchant proposition:
  "We only get paid when you do."
• Clearly articulate the business value of acquiring QR codes, conversion-based vouchers, merchant-funded marketing, and digital capital solutions.
• Handle objections confidently and close deals quickly. Escalate complex questions to the MGM or Ops team when needed, but don't defer - own the sale.

3.
Onboarding

Execution

• Ensure signed merchants are fully live within 48 hours of confirmation.
• Brief the Merchant Growth Manager on the merchant's goals, vertical specifics, and anticipated marketing or capital needs.
• Schedule POS onboarding and initiate all set up tasks with internal Ops. Ensure the merchant understands QR placement, signage, and next steps.

4. Campaign Manager & Zoho Discipline

• Keep Zoho updated with merchant activity, funnel stage, lead source, close date, and setup status.
• Submit weekly acquisition metrics to your Merchant Growth Manager and participate in pipeline reviews.
• Flag any bottlenecks or drop-offs between stages for course correction and territory optimisation.

5. Regional Intelligence & Market Mapping

• Maintain active awareness of your territory - understand who's launched, who's pending, and who's being poached by competitors.
• Provide voice-of-merchant feedback to the Head of Merchant Growth and Marketing teams to shape GTM sequencing, pricing strategy, and in-market messaging.
• Collaborate with Regional Growth Activators to align lead gen efforts with upcoming activations or regional blitz campaigns.

Requirements

**Essential

Criteria**

• Solid experience in Sales, Customer Success, or Marketing
• Fintech experience preferred
• Strong business acumen and experience with payment products
• Ability to interact with merchants and knowledge of retail/hospitality industry
• Familiarity with local retail/business offerings
• Ability to work remotely
• Ability to work remotely and drive active participation and activity completion in an online environment.

Personal Attributes

• Commercially driven, with strong outbound hustle
• Fast closer who handles objections with confidence
• Structured and accountable - lives in Zoho and Campaign Manager
• Understands how to pitch growth, not just payments
• Collaborative with Merchant Growth Managers, Ops, and Regional Growth Activators
• Adaptable - comfortable with field work, roadshows, and street-level sales

Benefits

• Salary:R25 000 – R35 000 per month (dependent on candidate's level of experience).
• An annual increase (after completing a full 12 months).
• 17 days leave – accumulating at the normal South African rate.
• Group Life cover
• Discovery Vitality
• Study assistance (we financially aid studies) 100% of courses under 6 months or 50% of courses over 6 months. All courses must lead to a certification.
• Crèche & pre-school allowance (R800 per child under the age of 4 and R400 per child under the age of 6).
• Quarterly socials