Sales Support Representative

At Webfleet we are looking for a highly motivated, customer orientated
Sales Support Representative
in our
office in Johannesburg
. The sales support team is part of the Sales Team and operating across
South Africa
.

What you'll be doing:

• To actively participate and process the day to day Sales Office transactions as a member of a team together with other team members, in an appropriate and effective manner, to the procedures and deadline of the Company.
• Build and maintain good relationship with Customers and Colleagues (Internal and External) in an efficient manner.
• To facilitate the progress of any relevant order through quotations for the replacement devices for customers
• Handle customer requests, questions and complains via phone or emails
• Check data accuracy on contracts and invoices and credit notes
• Contact clients to obtain missing information or answer queries
• Support account management of existing accounts
• Perform other duties as assigned or directed by management
• Attend to all customer invoice and cancellation queries
• Monitor and liaise with customers who have missed payments and ensure that accounts are settled
• Onboard new customers, ensuring smooth transition and setup.

Who are you ?
There is no set route to become Sales Support. But to be successful in this role, this is the kind of profile we have in mind:

• Minimum 2 years of customer experience in a support role
• Strong multitasking skills and the ability to balance multiple areas of responsibility as well requests from multiple sources
• Strong attention to detail with an emphasis on customer service
• Able to work independently and able to work within in team
• Able to follow up with KPI
• Exceptional English written and verbal communication skills

Why you'll love working for us:

• The chance to work in a fast-moving, innovative, and international team, dealing with different countries and cultures;
• A company culture that likes to work hard and play hard. We like to have fun. There is no sense coming to a job every day if you don't like the people, you work with;
• Decisive actions. We don't like to wait. It's in our DNA to move forward. So, it only makes sense that we don't jam the company with lots of layers. We make things happen. Quickly.

Let's not forget the good stuff

• 15 annual leave days.
• Hybrid working module.
• One-time payment to set up your home office.
• Chance to work abroad for 40 working days per year.
• Birthday off, volunteering and additional time off.
• Fully paid private health insurance (including children and partners).
• Fully paid life insurance.
• Lunch Vouchers.
• Commuting allowance.
• Unlimited access to LinkedIn Learning.
• Access to Gofluent platform to learn new languages.
• Free access to CALM (top mental health app).
• Employee Assistance Program.

Who are we?
Webfleet
is Bridgestone's globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.

Webfleet contributes towards the delivery of The Bridgestone E8 Commitment. This broad, global corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. These provide a compass to guide strategic priorities, decision making and actions throughout every area of the business.

More information at: Follow us on X: @WebfleetNews and LinkedIn @Webfleet. For more information on Bridgestone corporation visit or the Bridgestone Newsroom.

Want to join us?
If that's an yes, please apply and upload your CV in
English
.

Please note that pre-employment screening might be part of the selection process.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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Who are we?
Webfleet
is Bridgestone's globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.

Webfleet contributes towards the delivery of The Bridgestone E8 Commitment. This broad, global corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. These provide a compass to guide strategic priorities, decision making and actions throughout every area of the business.

More information at: Follow us on X: @WebfleetNews and LinkedIn @Webfleet. For more information on Bridgestone corporation visit or the Bridgestone Newsroom.

Want to join us?
If that's a yes, please apply and upload your
CV (In English)
Blank

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.