Junior Technician

2 weeks ago

Cape Town, Western Cape, South Africa Hire Resolve Full time
Hire Resolve's client is seeking a Junior Technician who will be responsible for providing on-site technical support and troubleshooting for various systems, primarily focusing on Point of Sale (POS) systems and related infrastructure. This role requires a proactive individual with a strong work ethic, excellent problem-solving skills, and the ability to learn quickly. The technician will be responsible for ensuring the smooth operation of the clients' systems, providing timely support, and maintaining accurate records.

Responsibilities:

  • POS System Support ):
    • Troubleshoot and manage POS systems in restaurant/tavern environments.
    • Manage user/waiter accounts, generate reports, and handle database requests.
    • Provide daily POS support and input recipe/costing data.
  • Hardware and Network Support:
    • Configure printers, maintain computers/servers, and resolve hardware/software issues.
    • Manage network infrastructure (WLAN, VOIP, WAN, LAN).
  • Software and Operating Systems:
    • Support Microsoft OS (Windows 11, Server 2022).
    • Handle stock control and troubleshooting.
  • General Technical Support:
    • Provide timely support, document issues, and manage inventory.

Knowledge and Experience:

  • POS system knowledge (restaurant/hospitality context, ).
  • User/waiter management and POS reporting.
  • POS database request handling.
  • Printer configuration and network troubleshooting.
  • Stock control and recipe/costing input.
  • Microsoft OS expertise (Windows 11, Server 2022).
  • Computer/server build and repair.
  • Networking fundamentals (WLAN, VOIP, WAN, LAN).

Qualifications and Attributes:

  • Punctual, presentable, and a quick learner.
  • Strong work ethic, ability to work under pressure, and self-motivated.
  • Excellent communication skills.
  • Relevant IT certifications.
  • Valid drivers licence.

Benefits:

  • Competitive salary based on experience.
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to [email protected]

You can also connect with Daniel on LinkedIn or contact Hire Resolve
If you meet the above requirements we will contact you within 3 working days

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