Customer Relations Officer

2 days ago

Port Elizabeth, Eastern Cape, South Africa Headhunters Full time R30 000 - R90 000 per year

Our client operating in the Wholesale and Retail Industry, is currently looking to employ an experienced Customer Relations Officer to be based in Port Elizabeth.

Requirements:

  • Minimum qualification: Grade 12.
  • Computer literate – Excel, Word, Outlook.
  • Fluent in English / Afrikaans language.
  • Experience in FMCG would be advantageous.

Responsibilities, but not limited to:

  1. Sales:
  • To drive through regular telephonic contact, sales and required service levels of specific key accounts.
  • To ensure turnover achievement by soliciting sales.
  • To process orders and placement thereof with the relevant suppliers.

  2. Member Management:
  • To ensure all requests, queries, and other opportunities from members, suppliers and other internal divisions are dealt with efficiently.
  • To ensure the timely dissemination of critical information.
  • To ensure the service and different value-added services offered delivered in an excellent manner.

  2. Sales Administration:
  • To manage and negotiate the deal request process.
  • To complete the required administration and controls efficiently and accurately.
  • Process all orders on the system to company standard.

Please consider your application unsuccessful should you not receive a response within two weeks of applying.

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