Front of House Team Members

6 days ago


Kimberley, Northern Cape, South Africa Proactive Recruitment Full time


Role Overview

Our client is looking for a professional Front of House team member to provide exceptional guest service in a luxury safari lodge environment. This role is central to creating first impressions and ensuring guests enjoy a seamless and personalised stay.

Key Responsibilities
  • Welcome guests and provide personalised check-in and check-out experiences.

  • Assist with guest queries, reservations, and special requests.

  • Maintain high standards of service, professionalism, and attention to detail.

  • Coordinate with housekeeping, kitchen, and guiding teams to ensure smooth operations.

  • Manage the reception area, including reservations systems, guest records, and communication.

  • Uphold health, safety, and compliance standards within the lodge.

Requirements
  • Minimum 24 years experience in luxury hospitality front of house or guest services.

  • Excellent communication and interpersonal skills.

  • Professional, friendly, and proactive approach to guest service.

  • Ability to work flexible hours in a remote, luxury lodge environment.

  • Passion for hospitality and delivering exceptional guest experiences.




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