Associate Hotel Director

2 days ago

Cape Town, Western Cape, South Africa Crew Life at Sea Full time R900 000 - R1 200 000 per year


Key Responsibilities:

- Assist the Hotel Director in managing all hotel operations, including guest services, housekeeping, food and beverage, and entertainment onboard the cruise ship

- Oversee the training and development of hotel staff to ensure the highest level of service and guest satisfaction.

- Monitor and maintain the cleanliness and maintenance of all guest areas, including cabins, restaurants, bars, and public areas.

- Work closely with the Food and Beverage Manager to ensure that all dining experiences meet our high standards of quality and service.

- Collaborate with the Entertainment Manager to plan and execute a variety of onboard activities and events.

- Assist in managing the budget and inventory for the hotel department, ensuring efficient use of resources and cost control.

- Handle guest complaints and concerns in a professional and timely manner, working to resolve any issues and ensure guest satisfaction.

- Conduct regular inspections of all hotel areas to ensure compliance with company policies and procedures.

Qualifications:

- Bachelor's degree in Hospitality Management or related field preferred.

- Minimum of 3 years of experience in hotel management, preferably in a cruise ship or luxury hotel setting.

- Strong leadership and communication skills, with the ability to motivate and manage a diverse team.

- Excellent organizational and time management skills, with the ability to handle multiple tasks and priorities.

- Strong knowledge of hotel operations, including guest services, housekeeping, food and beverage, and entertainment.

- Proficiency in Microsoft Office and hotel management software.

- Fluent in English, both written and spoken. Additional languages are a plus.

- Must be willing to work on a flexible schedule, including evenings, weekends, and holidays.

- Must be able to pass a background check and obtain necessary certifications.



Working Place:

Western Cape, South Africa

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