Housing First Support Coordinator

1 day ago


Newcastle upon Tyne Denmark Street Cedar House Denmark Street Byker, South Africa Home Group Full time £25 838 - £35 000 per year

Housing First Support Coordinator

Pay £25,838 per annum and great benefits including Health Cash Plan

Permanent, Full Time (37.5 hpw) Mon-Fri

Cedar House, Byker, Newcastle upon Tyne

We can't offer CoS

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer's life for the better?  As one of our Housing First Support Coordinators, you'll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You'll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know

What's in it for you

  • 25 days annual leave (increasing to 30), a me day (to take off for whatever you fancy) and time off for volunteering too

  • Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.

  • Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car?  Save money with us.

  • We Grow Our Own colleagues (not literally of course), when you're ready for the next step in your career, you can grow with us

  • Colleagues really matter to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

What you'll do

  • Creating support plans with your customers and coordinating our small team of Support Workers working to the plans. 

  • Customer group that you will be working with are all adult females who have experienced or are at risk of experiencing homelessness or rough sleeping.

  • Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.

  • Carrying out risk assessments, support planning, goal setting and regular reviews.

  • Cuppas, chats and catch ups.  There's no rushing from one customer to the next here  Plenty of time to collaborate with colleagues too.    

Why join us

This is more than a job – it's a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you'll make a real difference every day If you're ready to leave behind the ordinary, do something that really matters. Be part of one of the UK's top 10 Great Places to Work

You have

  • The ability to work under your own initiative, remain calm under pressure and have a resilient approach

  • Passion to support our customers to live their best life, working collaboratively with an eye for detail. 

  • Experience of coordinating.

Stronger together 

We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work 

The practical bits

  • Where we're flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.

  • You will work Mon - Fri but don't worry, you don't work weekends so there are plenty of days off in between to recharge those batteries.

  • Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.

  • You'll need an Enhanced DBS check done and we pay for that.

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don't wait.

For reasonable adjustments email  


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