Parts Sales Automotive

2 weeks ago

Rustenburg, North-West, South Africa VDW Full time R96 000 - R180 000 per year

Job Description: Our Rustenburg D*ealership currently holds a vacancy for a Parts Sales person. This position will be suited to an experienced person *who will assist the company's customers in receiving the replacement parts they need.

In this position, the candidate will have the responsibility to oversee the entire parts department.

  • This involves, checking inventory, and ordering new parts when necessary. The candidate will also directly handle customer service when an issue needs extra support.
  • Our ideal applicant has several years of experience working with auto parts, preferably with some leadership or management experience.
  • The candidate must have strong customer service and communication skills. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis.
  • The candidate for this position will be responsible for managing inventory based on demand and cost targets.
  • They must be able to maintain stock at a level that enables internal servicing and repair departments to complete their work without delay. However, they must also avoid the costs of carrying excessive inventory.
  • Experience in a multi-franchise environment is highly sought after.
  • Specific Role Responsibilities: Specifications for these positions will be discussed if a candidate is invited for an interview.

Responsibilities:

  • Handling and managing customer complaints and issues in a timely manner.
  • Ensuring the inventory levels are maintained accurately.
  • Make a list of the parts that need to be purchased.
  • Selling manufactured parts to the customers.
  • Supervising the shipment issues of the parts ordered.
  • Managing the team members and delegating tasks to them.
  • Overseeing the replacement procedures.
  • Looking out for new suppliers offering better quality products.
  • Personnel management.
  • Providing training sessions to the new team members.
  • Resolving any inconsistencies for all the purchase orders.
  • Maintaining a strong relationship with the vendors and suppliers.
  • Planning and creating promotional campaigns for parts on sale.
  • Ensuring the customers are provided with excellent customer service and satisfaction.
  • Preparing monthly and annual sales part reports.
  • Adhering to all the rules and regulations of the company.

Qualifications And Experience

Minimum Qualifications and Experience needed:

  • Matric
  • Management qualification would be advantageous
  • 5+ Years Experience as a Parts
  • Experience with "Evolve" dealership management system - advantageous
  • Valid Driver's Licence

Skills and Personal Attributes

Minimum Requirement

  • Computer literate – DRIVE experience advantageous
  • Strong Parts Retail experience
  • Sound knowledge and understanding of inventory monitoring principles.
  • Demonstrate good leadership skills.
  • Good oral and written communication skills.
  • Ability to maintain a positive working environment.
  • Outstanding sales and organizational skills.
  • Ability to maintain the store records accurately.
  • Ability to demonstrate good administrative skills.
  • Ability to offer exceptional customer service.
  • A keen eye for details for accuracy.
  • Excellent team management abilities.
  • Ability to solve problems instantly.
  • Quick decision-making skills.
  • Good inventory management

Job Type: Full-time

Pay: R8 000,00 - R15 000,00 per month

Experience:

  • Parts Manager: 5 years (Required)

License/Certification:

  • Code 8 (Required)

Work Location: In person

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