Salon Front Desk Coordinator

Salon Coordinator – Beauty & Laser Clinic (Claremont, Southern Suburbs)

We're looking for an organised, professional, and client-focused Salon Coordinator to join our busy Beauty and Laser Clinic in Claremont. As the first point of contact for our clients, you'll play a key role in creating a warm, welcoming, and seamless experience from the moment they arrive.

About the Role:

You'll oversee the smooth day-to-day running of the salon's front-of-house operations, ensuring exceptional service, efficient scheduling, and strong client relationships.

Key Responsibilities:

• Welcome clients with professionalism and warmth, ensuring a premium first impression
• Manage bookings and appointment schedules across multiple channels (phone, WhatsApp, email)
• Process payments and maintain accurate administrative and financial records
• Support therapists and management with daily salon coordination
• Handle client queries and recommend treatments or products where suitable
• Maintain a neat, calm, and organised reception area
• Assist with client follow-ups, stock management, and promotional activities
• Skills & Attributes We're Looking For:
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Professional presentation and confident manner
• Computer literate (experience with salon management software advantageous)
• Attention to detail and ability to stay composed in a fast-paced environment
• A proactive, solution-driven attitude and a passion for customer service
• Previous experience in a salon, spa, or aesthetics front-of-house role preferred
• Previous experience on ESP will be advantageous.

Why Join Us:

We offer a supportive, professional, and nurturing environment where excellence and client satisfaction are at the heart of everything we do. You'll be part of a passionate team committed to growth and high standards of care.

Location: Claremont, Southern Suburbs

Start Date: As soon as possible

If you're passionate about beauty, organisation, and client service, and you thrive in a dynamic environment — we'd love to hear from you

If you do not hear from me within a week, please consider your application as unsuccessful.

Job Types: Full-time, Temporary

Experience:

• Front desk or reception: 1 year (Required)