Client Relationship Manager

1 week ago

Durban, KwaZulu-Natal, South Africa 0a2cf810-95b9-4013-bef5-e48b94a0121c Full time R600 000 - R1 200 000 per year

Client Relationship Manager – Join Our Dynamic Team at CANCOM

Location:
Durban

Starting Date:
January 2026

Are you a driven, relationship-focused professional with a passion for client success? Do you thrive in a fast-paced environment where building long-term partnerships is key? CANCOM is looking for a
Client Relationship Manager
to drive client satisfaction, retention, and growth.

Key Responsibilities:

  • Develop and maintain strong relationships with existing and new clients.
  • Act as the primary point of contact for clients, ensuring their needs are met with tailored solutions.
  • Proactively identify opportunities to upsell and cross-sell CANCOM's products and services.
  • Conduct regular check-ins, client reviews, and performance reports.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Monitor market trends and competitor activity to provide valuable insights.
  • Manage contract renewals and assist with invoicing and account queries.

Requirements:

  • Own reliable transport
    and a valid
    driver's license.
  • Proven experience
    in client relationship management, sales, or account management.
  • Strong
    communication and negotiation skills
    with a client-first mindset.
  • Ability to work
    independently
    while collaborating with cross-functional teams.
  • Proficiency in
    MS Office
    (Outlook, Word, Excel, PowerPoint).
  • A track record of meeting and exceeding client satisfaction and retention targets.

Preferred Qualities:

  • Resilient and adaptable
    in a dynamic business environment.
  • A
    strategic thinker
    who can identify and implement client-focused solutions.
  • Problem-solver
    with a proactive, results-driven approach.

Why Join CANCOM?

  • Competitive base salary + commission
  • Opportunities for career growth and professional development
  • A collaborative and supportive team culture
  • Mileage reimbursement for travel

How to Apply:

If you're passionate about building meaningful client relationships and driving business success, we'd love to hear from you Send your
resume
today.

Take the next step in your career with CANCOM and be part of a forward-thinking, results-driven team

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