Customer Relationship Manager Non Foods

1 week ago


Johannesburg, Gauteng, South Africa BÜHLER GROUP Full time R1 000 000 - R1 200 000 per year

Johannesburg, South Africa

Permanent

80-100%

Onsite

Bühler Group in Johannesburg, South Africa is looking for a passionate and skilled professional to join our team as a Customer Relationship Manager. This position will be responsible to drive revenue growth and market share by implementing strategic sales plans and building strong relationships with key customers and partners.

This is where you'll excel

  • Derive, define, and implement the personal action plan to contribute to sustainably & profitably grow the PP, SMB, but also the CS business of the defined territory and assigned Business Units
  • Understand customer needs - Analysis of the demand for Bühler offerings/ solutions (Market development, trends, competition, etc.)
  • Build and maintain strong relationships with internal partners within the Region & Sub-Region (Customer Service, quote, technology, fulfilment, etc.) as well as towards key people of assigned BUs.
  • Use and follow the Bühler SQ-process (sales cycle)
  • Use the Bühler CRM as well as the Bühler complaint system as key tools for the daily sales work.

These are the skills you'll need

  • Strong background in milling, nutrition (other BUs a plus) and relevant working experience
  • Bachelor Degre/ Diploma: Mechanical Engineering
  • Strong commercial understanding
  • Leadership experience and potential
  • Tools: CRM, Complaint mgmt, Microsoft Office
  • Business English on strong level; every further local language an advantage


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