Customer Relationship Manager

1 week ago

Johannesburg, Gauteng, South Africa Bühler Group Full time R250 000 - R500 000 per year

Bühler Group in Johannesburg, South Africa is looking for a passionate and skilled professional to join our team asCustomer Relationship Manager. This position will be responsible to drive revenue growth and market share by implementing strategic sales plans and building strong relationships with key customers and partners.

This is where you'll excel

  • Derive, define, and implement the personal action plan to contribute to sustainably & profitably grow the PP, SMB, but also the CS business of the defined territory and assigned Business Units
  • Understand customer needs - Analysis of the demand for Bühler offerings/ solutions (Market development, trends, competition, etc.)
  • Build and maintain strong relationships with internal partners within the Region & Sub-Region (Customer Service, quote, technology, fulfilment, etc.) as well as towards key people of assigned BUs.
  • Use and follow the Bühler SQ-process (sales cycle)
  • Use the Bühler CRM as well as the Bühler complaint system as key tools for the daily sales work.

These are the skills you'll need

  • Strong background in milling, nutrition (other BUs a plus) and relevant working experience
  • Bachelor Degre/ Diploma: Mechanical Engineering
  • Strong commercial understanding
  • Leadership experience and potential
  • Tools: CRM, Complaint mgmt, Microsoft Office
  • Business English on strong level; every further local language an advantage

Questions? We are happy to answer them
Olga Rambau

HR Business Partner - Talent Management

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Diversity, equity & inclusion

Our TOP values

Creating impact together at Bühler
Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.

Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.

We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.

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