Key Account Manager
2 weeks ago
Position:
Key Account Manager (Client Retention)
Job Type:
Permanent (On-Site)
Location:
Kempton Park, Gauteng
(Required – must be based in JHB)
Willingness to travel:
Must be willing to travel and have Valid Drivers License and Own Transport
(Non negotiable)
Start Date:
1 March 2026
Experience:
- Account Management and Client Retention: 3 years
(Required) - Exposure within the transportation and logistics industry is advantageous but not required.
- Sales experience.
- Strong negotiation and communication skills.
- Analytical mindset with the ability to interpret data and draw actionable insights.
Requirements:
- Fluent in English.
- Computer proficiency.
- Valid driver's license and own transport
(Non-negotiable)
.
Job Description:
We are seeking a presentable individual based in JHB who aligns with our business culture and can serve as a positive spokesperson to our customers. As a TFN Account Manager, your primary goal will be to visit customers and establish lasting business relationships, thereby maximising development, retention, and satisfaction.
Key Responsibilities:
Develop and Nurture Relationships:
- Cultivate strong, collaborative partnerships with key customers to ensure alignment with TFN's strategic objectives.
- Regularly engage with customers to understand their needs, challenges, and potential areas for improvement.
Customer Portfolio Management:
- Manage a portfolio of customer relationships, ensuring optimal performance and adherence to contractual agreements.
- Evaluate and mitigate risks associated with customer relationships, maintaining a proactive approach to problem-solving.
Performance Optimisation:
- Collaborate with internal stakeholders to establish and monitor key performance indicators (KPIs) for customer relationships.
- Implement strategies to optimize customer performance, ensuring continuous improvement and value creation.
Issue Resolution:
- Act as a point of contact for issue resolution, collaborating with customers and internal teams to address any challenges promptly.
Please submit your CV to
Applications strictly close 20 January 2026.
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