Engagement Manager

5 days ago

Johannesburg Gauteng South Africa Blue Pearl PTY Full time R500 000 - R1 200 000 per year

We are looking for an Engagement Manager to assist in leading our Microsoft Dynamics 365 Business Applications team .. Good communication, managerial and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential. What Will You Do? Team • The Development/Career Plan for individual junior team members • Measuring of individual KPIs against scorecard for junior team members • Ensuring the necessary skills and certifications of your team • Monitoring and maintaining staff loyalty & employee satisfaction for your team members Clients • Performing account management activities within your client base • Actively engaging with your clients on new project work • Identifying and driving on -sell/up -sell within your clients • Preparing and managing action plans for your clients • Identifying and assisting with new leads and opportunities • Performing project scoping activities (new and existing clients) • Preparing realistic timelines & costing for new projects Delivery • Full accountability for all projects within your clients • Ensuring project management quality and delivery • Project profitability in line with scorecard Requirements Who Do You Need To Be? • Relevant Degree • Minimum 4 Years' experience in a consulting environment • A minimum of 3 -5 years in a leadership role, demonstrating the ability to manage teams, drive initiatives, and deliver results effectively • Knowledge of Microsoft Business Application tools (MS Dynamics or related ERP) • Strong problem solving skills and good communication skills, both written and verbal • Ability to explain technical concepts to business people in a language they understand, and business requirements to technical people • Ability to successfully manage and strong relationships with a team and clients • Effective planning and organizational skills • Passionate and ambitious to deliver on the company's strategic plan

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