Support Assistant

3 days ago

Centurion, Gauteng, South Africa PPS Full time R120 000 - R180 000 per year

Job Description,
Purpose of the Job:
The focus of this position is producing high-quality, detailed work based on established standards, guidelines, and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on-the-job experience. Consistent, error-free work based on defined regulations and standards are key measures of job performance success. This position is designed to develop a valued technical expert who can deliver quality work consistently.

Reporting to the Team Leader, the Support Assistant will be responsible for producing high quality, detailed work based on established standards, guidelines and procedures within the prescribed SLA's.

,
Requirements
,

Formal Qualifications

  • Matric (Grade 12).

Experience And Knowledge

  • At least 2 years of experience in the Financial Services or Life Assurance industry in an administrator role.
  • Basic knowledge of the Life Assurance or Financial Services industry.

Computer Literacy

  • MS Office package, particularly, Internet, Outlook, and Excel.

Interpersonal And Intrapersonal Skills

  • Careful.
  • Helpful.
  • Conscientious.
  • Consistent.
  • Responsive.
  • Client service orientation
  • Target-driven

,
Duties and Responsibilities
,

Main Duties And Responsibilities

  • Upload and follow up on the following queries: premiums, change of beneficiary, debit orders, letters of authority, change of broker, amendments, change of DOC, change of details, claims, etc.

  • Check and capture applications:

  • Within 4 hours of being received.

  • With a 95% accuracy level.

  • Support functions include performing daily routine procedures.

  • Monitor incompletes and service requests and communicate outstanding applications and Aftersales Service requests started.
  • Communicate outstanding requirements after the request has been uploaded.
  • Complete an annual assessment on appropriate systems.
  • Provide administrative backing to the Life Specialists and directly to intermediaries.
  • Provide quotations and statements of benefits to intermediaries.
  • Take ownership of service level standards and ensure they are achieved consistently.
  • Assist the Life Specialists in organising broker workshops.

  • Member Support Assistant

    1 day ago

    Centurion, Gauteng, South Africa iMasFinance Co-operative Full time R180 000 - R210 000 per year

    In support of the iMasFinance transformation strategy, preference will be given to candidates from the designated groups.Job Purpose:Provide effective and efficient office, administrative and customer / member support services in the inbound and outbound Contact Centre at the Digital Sales Department. The position is based at the iMasFinance Centurion...

  • Member Support Assistant

    1 day ago

    Centurion, Gauteng, South Africa iMasFinance Co-operative (Ltd) Full time R15 000 - R45 000 per year

    In support of the iMasFinance transformation strategy, preference will be given to candidates from the designated groups. Job Purpose:Provide effective and efficient office, administrative and customer / member support services in the inbound and outbound Contact Centre at the Digital Sales Department. The position is based at the iMasFinance Centurion...

  • IT Support Engineer

    3 days ago

    Centurion, Gauteng, South Africa Hire Resolve Full time R900 000 - R1 200 000 per year

    Position: IT Support EngineerHire Resolves client is seeking a highly skilled and motivated IT Support Engineer to join their team in Centurion, Gauteng. The successful candidate will be responsible for providing technical support and assistance to end users in the organisation, ensuring that all IT systems and infrastructure are running...

  • Desktop Support Technician

    1 week ago

    Centurion, Gauteng, South Africa Quick2Start Full time R55 000 - R70 000 per year

    Join SilverBird BPO, a dynamic and growing company in the Business Consulting and Services industry, as a Desktop Support Technician. Located in South Africa, our team of 11-50 employees is dedicated to delivering exceptional service and innovative solutions to our clients. In this role, you will be responsible for providing technical support and...

  • Technical Support

    1 week ago

    Centurion, Gauteng, South Africa Metso Full time R500 000 - R750 000 per year

    Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...

  • Technical Support

    1 week ago

    Centurion, Gauteng, South Africa Metso Full time R900 000 - R1 200 000 per year

    Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...

  • SharePoint Support Engineer

    1 week ago

    Centurion, Gauteng, South Africa Telecommunications and Technology Full time R250 000 - R500 000 per year

    Overview Reference DS:SP Admin Salary ZAR/month Job Location - South Africa -- Tshwane Metro -- Centurion Job Type Contract Posted 24 October 2025 Closing date 15 Nov :596 month contract to permanent opportunityHybrid working model - Gauteng basedAbout the RoleWe are seeking a SharePoint Support Engineer with solid experience across SharePoint...

  • Personal Assistant

    1 week ago

    Centurion, Gauteng, South Africa Managed People Solutions Full time R150 000 - R250 000 per year

    An established company in the liquor industry is looking for a reliable and professional Personal Assistant to support the Operations Director at their Centurion, Head Office. This role is suited to someone who is well-organised, discreet, and able to manage a variety of administrative and support tasks with care and attention to detail.Responsibilities...

  • Support Customer Care Consultant

    3 days ago

    Centurion, Gauteng, South Africa Boardroom Appointments Full time R150 000 - R250 000 per year

    Job purpose: The Support Customer Care Consultant / Help Desk (ITIL) will provide first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives.Criteria:Completed Degree or Diploma with Accounting will be an advantageI.T...

  • IT & Technical Support Specialist

    1 week ago

    Centurion, Gauteng, South Africa Redheads Engineering Group Full time R500 000 - R750 000 per year

    Are you a highly skilled IT Support professional with strong technical troubleshooting capabilities and a passion for supporting both IT systems and specialised technical equipment? Our client is looking for an experiencedIT & Technical Support Specialistto join their dynamic team. This role provides end-to-end IT support, systems administration, compliance...