Fuel Site Partner

Role Purpose

The Site Partner is a key driver of performance, profitability, and operational excellence at the site. This role oversees the management, administration, operational, financial, compliance, and risk functions to ensure optimal performance, high-quality service delivery, and sustainable profit growth. The Site Partner provides strategic leadership and coordination across all site operations while fostering a culture of accountability, efficiency, and customer satisfaction.

Key Responsibilities

Strategic Management

• Develop and execute the site plan and budget, driving sales, innovation, and continuous improvement.

• Identify opportunities for operational and financial growth while ensuring cost-effectiveness.

• Monitor and analyse operational efficiency, implementing strategies to enhance productivity and performance.

• Anticipate market trends and position the site for long-term success.

Operational Leadership

• Oversee all site operations including fuel, retail, storage, stock, and logistics.

• Manage supplier relationships to ensure timely product deliveries and optimal stock levels.

• Ensure efficient cash, stock, HR, and resource management.

• Conduct daily, weekly, and monthly reconciliations and stock controls.

• Drive exceptional customer service and maintain positive stakeholder relationships.

• Ensure compliance with all company policies, health and safety protocols, and legal requirements.

• Manage facility maintenance, equipment functionality, and site cleanliness.

• Oversee marketing and promotional activities to increase sales and customer engagement.

Financial Management

• Manage and monitor site budgets to control expenses and maximise revenue.

• Analyse financial data and reports to identify trends, risks, and growth opportunities.

• Ensure accurate and timely reporting of financial performance in alignment with PEG Head Office standards.

• Authorise payments, monitor bank accounts, and ensure cash-up accuracy after every shift.

• Maintain strict oversight of margins, profitability, and energy consumption.

Reporting

• Submit accurate operational and financial reports to PEG Head Office.

• Analyse key metrics such as fuel sales, retail performance, customer traffic, and profitability.

• Provide insight into market trends, competitor activity, and performance improvement areas.

• Ensure compliance and incident reports are documented and corrective measures implemented.

People Management & Development

• Lead and develop a high-performing site team through training, mentoring, and continuous development.

• Manage recruitment, staffing levels, performance evaluations, and succession planning.

• Enforce HR policies, manage disciplinary procedures, and ensure payroll accuracy.

• Promote a collaborative, performance-driven, and customer-focused culture.

• Drive staff motivation, leadership, and accountability through consistent engagement and support.

Role Requirements

Qualifications

• Bachelor's Degree in Business Management or a related field (NQF 7 minimum, NQF 8 preferred).

Experience

• 8–10 years of managerial experience in retail or fuel operations (QSR or forecourt environment advantageous).

• Proven success in managing multi-functional retail operations with financial and compliance oversight.

• Strong understanding of health, safety, and regulatory compliance within the fuel and retail sectors.

Technical Skills

• Advanced Microsoft Office proficiency.

• Experience using in-house operational systems and site management tools.

• Strong financial acumen and analytical ability.

• Excellent planning, organisational, and project management skills.

Core Competencies

• Operational excellence and business leadership.

• Strategic and innovative thinking.

• Strong interpersonal and communication skills.

• Problem-solving and decision-making ability.

• Adaptability in high-pressure, fast-paced environments.

• Proven ability to lead diverse teams effectively.

Personal Attributes

• Professional, resilient, and hands-on leader.

• Ethical and results-oriented.

• Exceptional emotional intelligence and collaboration skills.

• Goal-driven with strong initiative and accountability.

• High integrity, consistency, and transparency in management approach.

Should you not receive a response within 10 working days, please consider your application unsuccessful.

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