Technical Support Analyst

Duties and responsibilities: 1st Line IT support for Application Support Incident management for Application Support (SMAX) Logging and tracking of incidents, changes and requests Receiving incoming queries from multiple sources, assigning and tracking queries Proactively monitor and manage SLA and OLA on all incidents Ensure that business incidents and...

Contract position Hands-on experience with some of the following disciplines:Oracle, DQL Server, MySQLWeb Methods Web Services Automation/ Scheduling tools/ frameworks SOAF5SQL Server Integration ServicesSQL Server Reporting ServicesESB Microsoft Frameworks (CSF, CCF, etc)Working knowledge of AP-based services (e.g. REST, SOAP)Scripting with any...

Key purpose:Provide high quality application and systems support, understand the nature and business impact of requests and perform the required analyses and provide second line support for technical and functional solutions.Duties and responsibilities:Provide high quality operational and technical application and systems support to customers and internal...

Minimum requirements:Have 3+ years of experience in application supportHave experience in monitoring and deployingAre able to support Linux serversHave Ansible experienceMinimum Qualification - Completed relevant undergrad degree/diplomaPreferred Qualification - Post graduate degreeExperience 3+ years of applications support and Linux...

Minimum requirements:Bachelor's Degree: Information TechnologyResponsibilities:Analysis (including Business Case)Lead the analysis process for complex business areasProactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demandImplement routines to get to know / become an expert in...

Job DescriptionTo drive operational effectiveness and excellence across the business by designing and documenting innovative solutions that enhance performance and support strategic objectives. This role is accountable for managing and coordinating complex operational units, addressing sensitive and strategic business challenges, and contributing to...

Position SummaryIndustry:IT & InternetJob category:Call Centre and TelesalesLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroductionThe 24HR Critical Services Division is seeking an Analyst to provide comprehensive crime analysis that enhances decision-making for vehicle recovery, crime prevention, investigation, and...

Listing reference: track_001527Listing status: OnlineApply by: 3 December 2025Position summaryIndustry: IT & InternetJob category: Call Centre and TelesalesLocation: RandburgContract: PermanentRemuneration: Market RelatedEE position: YesIntroductionThe 24HR Critical Services Division is seeking an Analyst to provide comprehensive crime analysis that enhances...

Key purpose:As a Business Analyst, you'll be responsible for creating business requirements and translating them into functional specifications. You will also collaborate with software developers on the creation of user stories and acceptance criteria. You should have an interest in technology as well as business analysis. Experience with IT Governance is...

Key purpose:To support the planned pre-grooming analysis efforts for Tech Mod from a Business Analyst perspective, ensuring that process definitions, business rules and requirements consider the required successful customer outcomes and best state customer journeys.Duties and responsibilities:Facilitates the planning and execution of projects and business...