Analyst: Critical Services

1 week ago

Randburg, Gauteng, South Africa Tracker Network Full time R250 000 - R420 000 per year

Listing reference: track_001527

Listing status: Online

Apply by: 3 December 2025

Position summary

Industry: IT & Internet

Job category: Call Centre and Telesales

Location: Randburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

The 24HR Critical Services Division is seeking an Analyst to provide comprehensive crime analysis that enhances decision-making for vehicle recovery, crime prevention, investigation, and response. The role involves delivering accurate, timely, and actionable intelligence to internal teams and external stakeholders, including law enforcement, insurance companies, banking institutions, and private security. Additionally, the Analyst will act as a key liaison between Critical Services and the Development & Engineering team to ensure system enhancements are implemented effectively, while supporting operational teams with evidence-based insights for targeted operations and crime reduction strategies.

Job description
    • Collect and vet crime-related data from multiple sources (law enforcement, informants, electronic surveillance, open-source intelligence).
  • Identify crime hotspots, suspicious activities, and emerging threats, share findings with Ops teams for investigation.
  • Monitor real-time tracking data and security systems; apply advanced analytics, predictive modelling, and pattern recognition.
  • Produce detailed crime reports, dashboards, and intelligence products for decision-makers.
  • Collaborate with internal teams and external agencies; coordinate joint investigations; assist clients with risk awareness.
  • Conduct risk assessments for fleets, drivers, and high-value assets; recommend mitigation measures.
  • Optimize resource allocation based on crime trends and risk analysis.
  • Explore and integrate innovative technologies (AI, machine learning, geospatial analysis, social media analytics, automation) to enhance analysis and efficiency.
  • Evaluate effectiveness of analysis initiatives; refine methodologies and processes; promote continuous improvement and learning culture.
  • Initiative, results-driven, attention to detail, communication, presentation, negotiation, conflict management, customer focus, leadership, analytical thinking.
  • Technical: Data analysis, risk assessment, report writing, technology integration, predictive modelling, visualization tools.
Minimum requirements
  • Matric/NQF 4 qualification
  • Minimum 5 years' experience in SVR industry (including data analysis).
  • PSIRA E registration and active
  • Experience in Stolen Vehicle Recovery industry.
  • Strong knowledge of crime trends, vehicle theft methods, and organized crime tactics.
  • Valid Driver's License.
Benefits

Medical Aid

Providend Fund

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