Application Support Analyst

Key purpose:Provide high quality application and systems support, understand the nature and business impact of requests and perform the required analyses and provide second line support for technical and functional solutions.Duties and responsibilities:Provide high quality operational and technical application and systems support to customers and internal...

Job DescriptionHello future Systems AnalystWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our Core Banking Platform team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to...

Indsafriis a South African technology and consulting company that partners with leading financial services organizations to deliver specialist IT and testing capability. We are currently recruiting aSenior Test Analystfor acore banking environmenton a12-month contract.This role isfully onsiteand suited to an experienced, hands-ontest analystwith...

Duties and responsibilities: 1st Line IT support for Application Support Incident management for Application Support (SMAX) Logging and tracking of incidents, changes and requests Receiving incoming queries from multiple sources, assigning and tracking queries Proactively monitor and manage SLA and OLA on all incidents Ensure that business incidents and...

Key purpose:As a Business Analyst, you'll be responsible for creating business requirements and translating them into functional specifications. You will also collaborate with software developers on the creation of user stories and acceptance criteria. You should have an interest in technology as well as business analysis. Experience with IT Governance is...

Key purpose:The Test Analyst will be responsible for testing the software code and working with other team members to ensure that new releases are released in a timely manner. The test analyst will also support QA and Development on projects by writing, creating or editing automated tests. Duties and responsibilities:Support testing activities and creation...

Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our teamJob Description & Key Responsibilities:Provide first-line technical support and troubleshooting for customersLog, manage, and track faults with fibre line providers and third-party vendorsHandle incoming customer calls, assisting with technical and general...

Job purpose: As a CX Analyst, you'll be responsible for researching customer needs and understanding the product landscape. You will then create a road map to define your product's purpose, market position and key features/benefits. You will also work with business leaders on defining the direction of our products from an organizational perspective and help...

Job DescriptionHello Future IT Security Analyst Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the...

Key purpose:To support the planned pre-grooming analysis efforts for Tech Mod from a Business Analyst perspective, ensuring that process definitions, business rules and requirements consider the required successful customer outcomes and best state customer journeys.Duties and responsibilities:Facilitates the planning and execution of projects and business...