Fund Operations Administrator

3 days ago

Sandton, Gauteng, South Africa Prime Investments Full time

Who We Are

Prime Investments is a distinguished, award-winning financial services group, regulated and operating across South Africa, Guernsey, Mauritius, and Botswana. With a team of over 85 professional spanning offices in the above jurisdictions, we specialise in fund services including administration, accounting, investor services, and multi-jurisdictional distribution. Our expertise supports both traditional and alternative fund structures and mandates, ensuring tailored solutions for a diverse client base.

What Makes Us Different

At Prime Investments, we believe that exceptional service begins with empowered people. We foster a culture where trust, autonomy, and collaboration are paramount. We don't track time or micromanage, we work with capable, committed individuals and trust them to deliver their best. Our environment is transparent, supportive, and driven by a shared enthusiasm for excellence both in how we serve our clients and how we support one another.

Function Overview

This role provides essential support to the CIS Liabilities Operations team, with a focus on TA oversight and client engagement. The function is responsible for ensuring the completeness and accuracy of all client instructions and financial transactions, client onboarding and enhanced due diligence, maintaining regulatory compliance, and contributing to process improvements that enhance operational efficiency. A strong emphasis is placed on delivering high-quality client service and meeting critical deadlines.

Key Responsibilities:

· Engage with clients to provide high-quality service and support.

· Manage new client onboarding, including Enhanced Due Diligence (EDD) and documentation in line with KYC/AML/FAIS/FICA requirements.

· Review all daily and monthly reports, identify and resolve data discrepancies or anomalies and escalate to Manager for approval.

· Query resolution.

· Oversee and sign off on daily reconciliations.

· Monitor high-value transactions and manage liquidity proactively.

· Maintain investor records and archive all daily updates.

· Validation of instructions on workflow and Ongoing monitoring of the CIS mailbox and workflow.

· Review monthly reports and checks.

· Perform banking checks and release payment files via banking profile.

· Provide support to the Operations team leader and broader team.

· Any other task that may be required in support of the administration of CIS liabilities and banking.

· Relationship management of internal clients, Trustees/Custodians (CIS), external clients and auditors on all matters relating to CIS liabilities.

Qualifications & Experience

· Bachelor of Commerce (BCom), finance related

· Minimum 1-3 years Unit Trust Administration experience

· Strong understanding of KYC, AML, FAIS, and FICA regulations.

· Understanding of industry knowledge and movements

· Excellent communication and client engagement abilities.

· Ensure appropriate standard processes are followed and actioned

· Ability to work independently and within a team and ability to manage multiple priorities.

· Strong organizational and documentation skills.

· High attention to detail

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