Current jobs related to Customer Engineer - SOUTH AFRICA VIRTUAL ZAF - NCR Atleos

  • Customer Equipment Engineer

    2 weeks ago

    Durban, South Africa Elchemie Full time R360 000 - R492 000

    Customer Equipment Engineer Location: Hammarsdale, Durban, South AfricaIndustry: Chemical Manufacturing/Maintenance/Equipment| Experience: 2 years (relevant knowledge re engineering and maintenance of pumps and control monitors)Type: Full-time | Environment: Fast paced, high performance   About the Role Our client, a Global leader in Chemical Manufacturing...

  • Project Engineer

    3 days ago

    South Africa Isuzu Full time R80 000 - R120 000 per year

    About the Technical Support EngineerPositionWe are looking for a bright Technical Support Engineer to provide enterprise-level technical support to our customers. This technician will give support via phone, web, email, chat and other channels as required. A background in engineering or IT support is a must.Technical Support Engineer ResponsibilitiesTake...

  • Service Engineer

    3 days ago

    South Africa Emerson Full time R50 000 - R150 000 per year

    DescriptionJob Summary:Emerson Lifecycle Services provides customers with the expertise, technology and processes that can help our customers to operate safely, improve asset reliability and optimize process capabilities. Our maintenance services keep customer plants operating safely, consistently and economically. We do Improve the asset reliability and...

  • Industrial Engineer

    2 weeks ago

    South Africa Network International Full time

    Do you develop and implement strategic plans for the optimization of the supply chain operations to maximize efficiency, minimize costs, and enhance customer satisfaction?  Do You ...?:  Lead and deliver industrial engineering projects to improve productivity, efficiency, and quality. Analyse workflows, production processes, and resource allocation...

  • Senior Process Engineer

    23 hours ago

    South Africa Sun International Full time R120 000 - R160 000 per year

    The Senior Process Engineer is responsible for enabling the business to modernise and transform into a digitally-led, omnichannel iGaming organisation. This role focuses on reimagining business processes, leveraging technology and automation, and driving operational efficiency across the enterprise. The purpose of this role is to identify, design, and...

  • Project Engineer

    1 week ago

    South Africa Chart Industries Full time R250 000 - R500 000 per year

    Ensuring Chart's Success… Howden, a Chart Industries Company, is a global engineering business that focuses on providing clients with industrial products that help multiple sectors improve their everyday processes. Howden's core focus is on providing quality solutions for air and gas handling, and have over a century of experience in doing so.Howden...

  • Senior Process Engineer

    23 hours ago

    South Africa Sun International Full time R250 000 - R400 000 per year

    DescriptionThe Senior Process Engineer is responsible for enabling the business to modernise and transform into a digitally-led, omnichannel iGaming organisation. This role focuses on reimagining business processes, leveraging technology and automation, and driving operational efficiency across the enterprise. The purpose of this role is to identify,...

  • Machine Learning Engineer

    1 week ago

    South Africa dotdigital Full time R1 200 000 - R2 400 000 per year

    About UsThe Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital,...

  • Business Development Engineer

    3 days ago

    South Africa Mecs Full time R400 000 - R800 000 per year

    Support the Key Account Manager – New Business to create and nurture long-term relationships with clients on the Engineering & Equipment opportunities to achieve sales volume and profitability targets. Engage with client technical counterparts to understand and craft solutions that will lead to improved tender strike-rates. Undertake internal projects as...

  • Technology Engineering Manager

    3 days ago

    South Africa Mecs Full time R800 000 - R1 200 000 per year

    The incumbent will manage the overall development, supply and installation of all Pyrometallurgical/Furnace technology equipment focusing on strengthening their Pyrometallurgical/Furnace leading global market position and satisfying all customers. Bachelor's Degree/Btech in Engineering.A professional certification e.g. Pr.Eng/Pr.Tech.Relevant certificates...

Customer Engineer

2 weeks ago

SOUTH AFRICA VIRTUAL ZAF NCR Atleos Full time R120 000 - R240 000 per year

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Position Summary & Key Areas of Responsibility

• Installs, repairs and maintains hardware of ATM's and related devices.

• Produces and maintains equipment performance/activity reports and installs modifications.

• Provides multi-vendor maintenance.

• Maintains day-to-day customer relationships; updates customers on equipment modifications; escalates issues.

• Diagnose problems – based on the information provided in assigned call as well as working with the customer to determine all issues at the site.

• Responsible for ownership of customer issues until resolution according to SLA agreements.

• Daily process the movement of stock and nature of the callout details on the mobile app.

• Communicate status updates with your electronic call notes throughout the day.

• Deal with customers and third-party service providers telephonically and in-person.

• Travel within South Africa to perform ATM's and related devices servicing, installations and repairs.

• Be available on the stand-by roster on weekends, public holidays or weekend shift work, when required.

Technical Application

• Applies working knowledge of assigned product line(s)

• Applies policies, procedures and basic diagnostic techniques

• Develops sales and lead generation skills

• Trouble shoots more advanced modules

• Conflict resolution and Escalation procedures

• Complete NCR specific Certification based on business/district needs and assigned areas

• Complete business/district specific training (i.e. T&T training) as prescribed by manager

Basic Qualifications

• Grade 12 or NQF 4 Equivalent

• National Diploma in Electrical Engineering

• Comptia A+ Certification is advantageous

Minimum Experience

• Prior technical experience in the ATM/ related field is essential 3-5 years.

• Computer Literate

• Proficient in English

• Valid South African Driving License (Code B/8)

Personal Characteristics

• Communication Skills

• Self- Driven and Disciplined

• Customer Focused and Team Player

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.