Service Engineer

Job Summary:

Emerson Lifecycle Services provides customers with the expertise, technology and processes that can help our customers to operate safely, improve asset reliability and optimize process capabilities. Our maintenance services keep customer plants operating safely, consistently and economically. We do Improve the asset reliability and preserve customers investment by applying our lifecycle services. At Emerson, we are committed to creating a global workplace that supports diversity and embraces inclusion. We take pride in the people who make Emerson great.

 We believe that bringing together forward-thinking, enthusiastic, and dedicated people from a variety of backgrounds and cultures promotes the birth of new insights and an exciting energy level. In Emerson, we emphasize in managing businesses and operations throughout the world with individual's native to the locale and familiar with the culture, which adds to our process' efficiency.

 At Emerson, we are committed to the ongoing development of our employees because we know that it is essential to the success of our company as a truly global entity. If you are an engineer with a passion for solving some of the world's most sophisticated industrial and infrastructure challenges known to people, then join our team and start your journey today. We are seeking the services of a reliable Service Engineer, located in Mozambique. 

In this Role, Your Responsibilities Will Be:

• Perform routine maintenance tasks in accordance with customer requirements
• Provide recommendations to the customer on product or solution, improvements and system health checks Take ownership in service project activities coordination
• Carry out start-up / installation/commissioning, fault analysis and repairs on Emerson Process Management products, including investigation of problems being experienced at customer sites
• Assist Sales Engineers in the demonstration of Emerson Process Management products to potential customers and to provide guidance in product application and after sales service and proactively promote service 
• Develop and implement product/system configuration changes at site to meet customer requirements Created by: Date: Approved By
• Provide on-site on the job customer instruction in the application, maintenance and operation of Emerson Process Management products 
• Be available as required to support the on-call rotation
  • Align with all Emerson requirements for business processes including timesheets, site visit reports and all other documentation in line with Emerson Process Management internal procedures

Who You Are?

• An understanding of Control & Instrumentation theory including control loop configuration 
• Sound knowledge of Emerson Process Management, Process Systems and Solutions products 
• Knowledge and experience of automation and control systems in process industries, typically with 2-4 years' experience in related areas
• Good verbal and written communication skills.

For This Role, You Will Need:

• Bachelor's Degree in an Engineering discipline (including control engineering, computer science, or electronics, etc.) 
• Fluent in English, Portuguese plus any specific local language requirements.

Preferred Qualifications that Set You Apart:

• Good verbal and written communication skills 
• Driver's License preferred 
• This role is focused on products and services at industrial process plants. Travel and work in customer sites is required, including international travel as needed.

Our Offer to You

We recognize the importance of employee wellbeing and know that to do your best you have flexible, competitive benefit plans to meet you and your family's physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.