Key Account Manager
2 weeks ago
Company Description
Eden Legacy Consulting is a premier talent management firm that helps organizations achieve sustainable success through innovative leadership development, strategic talent acquisition, and retention solutions. Our mission is to bridge generational gaps in the workplace, fostering cohesive and dynamic work cultures that embrace diversity. We develop tailored leadership programs to inspire effective leaders and align talent strategies with organizational values to attract and retain top professionals. By enhancing employer branding and creating inclusive environments, we empower organizations to thrive amidst diverse workforce dynamics. At Eden Legacy Consulting, we are committed to transforming businesses by prioritizing leadership, culture, and talent excellence.
Role Description
We are seeking a dedicated Key Account Manager for a full-time, on-site role based in the Johannesburg Metropolitan Area for our client in FMCG. The Key Account Manager will be responsible for managing and developing long-term relationships with key clients, ensuring their satisfaction and growth. Daily responsibilities include strategic business planning, identifying customer needs, delivering tailored solutions, and overseeing account management processes. The role involves close collaboration with clients and internal teams to meet business objectives and optimize results.
Qualifications
- Proven skills in Account Management and managing Key Accounts to drive client satisfaction and retention
- Strong Analytical Skills and Business Planning abilities to identify opportunities and implement strategic initiatives
- Excellent Customer Service skills to ensure a positive, results-oriented client experience
- Exceptional communication and collaboration skills
- Ability to thrive in a fast-paced, on-site environment
- A bachelor's degree in Business, Marketing, or a related field is advantageous
- Experience in client-focused roles, particularly in account management or business development, is a plus
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