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Training and Development Facilitator
2 weeks ago
14th Floor, Kingsfield Place, 30 Joe Slovo Drive DURBAN
KZN PROVINCE: FACILITATOR (FULL TIME) – 2 Positions available LADYSMITH
An opportunity exists at the Alliance Skills Development Services (ASDS) for 2 Training and Development Facilitators. The position reports to the Management of ASDS
Requirements:
- A relevant tertiary qualification (NQF 6 Minimum)
- Preferably National Diploma in Business Management or equivalent
- At least 5 years' experience in Retail or Wholesale environment necessary
- Facilitation experience for the following programmes is an add advantage:
o Generic Management NQF 4 and 5
o Wholesale Retail Operations NQF 2 and 3
o Visual Merchandising
o Stock Control/ Store Person
o Retail Supervisor o Retail Manager
- Knowledge of skills development and related legislation will be an advantage.
- Excellent project management and customer service experience
- Well skilled in MS Office 365, Zoom and MS Teams
Skills & Behavioral competencies:
- Excellent Facilitation skills
- Good with learner management
- Excellent stakeholder engagement skills
- Accurate and meticulous attention to detail
- Self -driven and high performance driven
- Excellent monitoring and reporting skills.
- Able and willing to travel out of province if necessary
- Skilful in working with excel spread sheets and outlook.
- Very good time management and planning skills
- Willing to work long hours if necessary
- Ability to work within a Team environment
- Report Writing skills
KEY PERFORMANCE AREAS
- Maintain accurate record keeping as per the ASDS Quality Management System
- Provide accurate monthly and quarterly performance reports
- Identify, report and mitigate risks within own area of work
- Calendar Management: Managing your schedule, scheduling appointments, facilitation dates and meetings, and ensuring that all deadlines are met.
- Travel Coordination: Coordinating travel arrangements for training sessions.
- Communication Management: Handling phone calls, emails, and other correspondence, and drafting emails, reports, and presentations.
- Administrative Support: Providing comprehensive administrative support, including filing, data entry, and organizing documents for the groups of learners you are responsible for
- Project Management: Assisting with the planning, execution, and tracking of projects, and ensuring that all deliverables are met on time and within budget for all group you train
- Confidentiality: Maintaining strict confidentiality and discretion in all matters related to the business
- Relationship Management: Building and maintaining strong relationships with internal and external stakeholders, including clients, suppliers, learners, team members and employees.
- Miscellaneous Tasks: Undertaking ad-hoc tasks as required, such as conducting research, preparing presentations, and running errands.
- Plan, prepare and deliver instructional activities that facilitate active learning experiences
- Develop schemes of work and lesson plans
- Establish and communicate clear objectives for all learning activities with learners
- Prepare classroom for class activities
- Provide a variety of learning materials and resources for use in educational activities
- Identify and select different instructional resources and methods to meet students' varying needs
- Instruct and monitor students in the use of learning materials and equipment
- Use relevant technology to support instruction
- Observe and evaluate student's performance and development
- Marking class work, homework, tests and assignments
- Provide appropriate feedback on work to learners and management
- Encourage and monitor the progress of individual students
- Maintain accurate and complete records of students' progress and development
- Update all necessary records accurately and completely as required in line with ASDS Policies and Procedures.
- Prepare required reports on students progress
- Manage student behavior in the classroom by establishing and enforcing rules and procedures
- Maintain discipline in accordance with the rules and disciplinary systems of ASDS
- Apply appropriate disciplinary measures where necessary
- Provide student support, counselling students with academic problems and providing student encouragement
- Participate in ASDS meetings.
- Communicate necessary information regularly to students, ASDS Project Manager and WRSETA
Representative regarding student progress and student needs
- Keep up to date with developments in subject area, teaching resources and methods and make relevant changes to instructional plans and activities (Responsible for own personal development)
Interested persons are invited to submit their CV's and relevant qualifications by E-mail to on or before closing date: 6 Nov 2025 and if you have not heard anything from us by the 30 Nov 2025 please consider your application unsuccessful.
ASDS reserves the right not to make an appointment
Successful applicants will be subjected to background checks and to undertake required assessments.
Job Type: Full-time
Pay: From R6 000,00 per month
Education:
- Diploma (Preferred)
Experience:
- Retail or Wholesale environment: 5 years (Required)
Language:
- English (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
