Branch Manager

2 days ago

Ladysmith, South Africa Fidelity Services Group Full time

A vacancy exists for a **BRANCH MANAGER**.** The position will report to the General Manager.

The overall purpose of this position is to manage the day to day operations and management of a large Branch, to ensure that all Security Officers are posted as per Contractual agreements, that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

**Key Performance Areas**: (Not totally inclusive)
- Overall management of the Branch which includes the following key functions, Operations, Financial Management, Transport, Human Resources, Industrial Relations, ISO, Client Portfolios, Contractual agreements, SLA’s etc.
- Management of Operations Mangers / Site Managers and Supervisors to ensure that all Client matters are dealt with promptly.
- Attending to daily / weekly /Monthly meetings with Clients as stipulated and when required.
- Attending daily / weekly, /monthly internal Management meetings as required.
- Quarterly appraisal of Operations and Administrative staff.
- Training and development of staff.
- Succession planning of staff.
- Assisting with the preparation of the annual budgets and ensuring that all managers maintain and adhere to set budgets
- Asset control.
- Fleet control.
- Fire Arm control.
- Responsible for staff, duty rosters and training
- Ensuring that due process is followed regarding the submission of quotations for purchases or repairs
- Ensuring that all operations comply with the standards and procedures required by the quality management system
- Submission of monthly and quarterly reports as required by Management.
- Risk assessments on Client premises.
- Investigation reports.
- Ensuring that contractual requirements are met as stipulated by the Client.
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
- Ensuring that Security staff maintains required performance at all times.
- Dealing with all required administration matters.
- Liaising daily on various operational issues.

**Qualifications, experience and other competencies required**:

- Matric certificate, Psira Grade A registration and accreditation.
- At least 10 years’ experience in the security industry.
- Senior Security Management experience in managing a large security work force.
- Working knowledge of ISO 9001:2008 Quality Management and its requirements.
- People management experience and skills.
- Administration, interpersonal communication and client liaison skills are required.
- Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
- Experience in Financial Management /Budgets.
- Experience in managing a fleet of vehicles.
- Assertive / Goal driven / Self motivator / passion for the business.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver’s Licence is required.
- No criminal record.
- Excellent track record.
- Fire Arm Competency.

**Core Competencies**:

- Strong planning skills
- Leadership skills
- Organisational skills
- Good interpersonal skills
- Communication skills
- Client liaison skills

**_

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. _

  • Branch Administrator

    6 days ago

    Ladysmith, South Africa Fidelity Services Group Full time

    **Branch Administrator** **About the Role** We’re looking for a motivated and organised Office Administrator to join our team. This role is ideal for someone who enjoys keeping things running smoothly, pays attention to detail, and is eager to grow within a supportive environment. The position will report to the Branch Manager. The overall purpose of...

  • Branch Consultant/ Financial Advisor

    2 weeks ago

    Ladysmith, South Africa Sanlam Full time

    Branch Consultant/ Financial Advisor - Ladysmith Date: 5 Nov 2025 Location: Ladysmith, KwaZulu Natal, ZA Company: Sanlam Group Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the...

  • Branch Consultant/ Financial Advisor

    2 weeks ago

    Ladysmith, KwaZulu-Natal, South Africa Sanlam Full time R250 000 - R500 000 per year

    Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral...

  • Branch Consultant/ Financial Advisor

    2 weeks ago

    Ladysmith, South Africa Sanlam Full time

    Who are we? Sanlam Developing Markets (SDM) (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as...

  • Branch Consultant/ Financial Advisor

    2 weeks ago

    Ladysmith, South Africa Sanlam Limited Full time

    Branch Consultant/Financial Advisor - Ladysmith Date: 26 Mar 2025 Location: Ladysmith, KwaZulu Natal, ZA Who are we? Sanlam Developing Markets (SDM) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and...

  • Branch Consultant/ Financial Advisor

    1 week ago

    Ladysmith, South Africa Sanlam Full time

    Who are we? Sanlam Developing Markets (SDM) (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as...

  • Store Manager

    3 weeks ago

    Ladysmith, South Africa Pepkor Speciality Full time

    Join to apply for the Store Manager role at Pepkor Speciality An exciting and challenging opportunity has become available for a Store Manager within Tekkie Town, Ladysmith , leading a team of staff. This role will report directly to the Area Sales Manager of Tekkie Town. Our ideal candidate should be based in Ladysmith or surrounding areas. As a Store...

  • Distribution Manager

    1 week ago

    Ladysmith, South Africa Medipost Pharmacy Full time

    **Query and Resolution** - First time tracking query complaints resolution. - Execution and feedback on daily / monthly reports. - Handling of collections in a timorously manner. - Benchmark of 1 escalated query per month. - Vehicle Inspections. - Monitoring of movement reports. - Updated vehicle register **Asset & Fleet Management** - Compliance of vehicle...

  • Fsg - Security Operations Manager - Ladysmith

    1 week ago

    Ladysmith, South Africa Fidelity Services Group Full time

    **Minimum Requirements**: - Matric certificate, PSIRA Grade A registration and accreditation. - At least 5 years’ experience in the security industry. - People management experience. - Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential. - Computer literacy on Microsoft Programs. - Own...

  • Security Operations Manager

    4 days ago

    Ladysmith, South Africa Fidelity Services Group Full time

    **About the Role** This position requires someone who can maintain a safe and secure environment for staff, visitors, and company assets while promoting professionalism and teamwork within the security department. **Minimum Requirements**: - Grade 12 / Matric (relevant qualification in Security Management or similar preferred). - PSIRA registration (Grade...