Group Operations Manager

1 week ago

Kempton Park Gauteng, South Africa WINDSCREEN DISTRIBUTORS (PTY) LTD Full time R400 000 - R1 200 000 per year

Company Description:

Windscreen Distributors has 13 branches across South Africa, and we are the sole importer and distributor of Fuyao Automotive Glass in Southern Africa.

Objectives of this role

  • Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
  • Develop, implement, and maintain quality assurance protocols
  • Increase the efficiency of existing processes and procedures to enhance the company's internal capacity
  • Ensure that operational activities remain on time and within budget

Responsibilities

  • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
  • Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
  • Partner with cross-functional teams to improve proprietary tools and systems
  • Oversee materials and inventory
  • Conduct budget reviews and report cost plans to upper management

Required skills and qualifications

  • Two or more years of proven success in an operations management role
  • Strong skills in budget development and oversight
  • Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
  • Proficiency in conflict management and business negotiation processes
  • Knowledge of business productivity software and an aptitude for learning new applications

Preferred skills and qualifications

  • Bachelor's degree (or equivalent) in operations management, business administration, or related field
  • Working knowledge of management software programs.
  • Strong IT skills, including database development
  • Multiple years of financial and account reporting experience
  • Ability to communicate in more than one language
  • Previous experience on Warehousing to ensure that the warehouses are running smoothly and up to company standards.

Job Type: Full-time

Work Location: In person

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