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Roster Helpdesk Administrator

2 weeks ago

Kempton Park, South Africa Safair Operations Full time

**RESPONSIBILITIES**:
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- **Daily management of the Roster Helpdesk, including assigning tickets to the correct department/person.**
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- **Closing of daily helpdesk tickets within a 12 hour turn around.**
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- **Support Crew Scheduling in the event of irregular operations, in accordance with the internal work instruction, CATS, CARS and Operational Manual.**
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- **Submit daily reporting to the Supervisor Operations Support.**
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- **Ensure all daily checks has been completed.**
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- **Must be willing to work overtime when required to do so.**
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- **After hours and weekend contactable duty when required.**
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- **Ad hoc duties that may be required by the company from time to time.**
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**REQUIREMENTS**:
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- **Grade 12 Certificate or equivalent;**
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- **Previous crew scheduling or training planning experience (Advantageous);**
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- **Must have a minimum of 3 years’ aviation experience;**
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- **Knowledge of CATS/CARS, SACAA Regulations;**
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- **Proficient in the use of Microsoft Office (Word, Excel and Outlook).**
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- **After Hours and weekend contactable duty.**
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**PERSONAL ATTRIBUTES**:
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- **Must be able to work in a high pressure environment as part of a team;**
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- **Good planning and organising skills;**
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- **Adaptable;**
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- **Solutions driven;**
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- **Good communication skills;**
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- **Immaculate time keeping;**
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- **Leadership Skills;**
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- **Report Writing;**
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- **Good Telephone Etiquette;**
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- **Must have natural ability to give attention to detail;**
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- **Must be honest and reliable.**
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- **Judgement and Assertiveness;**
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- **Committed to delivering quality work;**
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- **Proactive self-starter capable to function on his/her own.**
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**APPLICATION GUIDELINE***:
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- **FlySafair reserves the right**
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- **Not to proceed with this vacancy**:
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- **Reference number - JHB000683.**
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**Preference will be given to members of under-represented designated groups.**
- For more information please contact:
**Noni Modiakgotla