Sales Account Manager

1 week ago

Johannesburg, Gauteng, South Africa WESTECH Full time R90 000 - R120 000 per year

Company Description

Westech is a professional Managed IT Support and Services company, established in 1995, providing IT stability and security to businesses across South Africa. We serve a variety of industries such as engineering, mining, aviation, consulting, and media, offering tailored solutions to ensure seamless IT operations, increased productivity, and enhanced profitability. Westech is a trusted partner for local and global businesses with offices in South Africa, delivering solutions that meet international standards. With a focus on cutting-edge technology, we provide innovative and cost-effective Managed IT services to eliminate challenges and drive efficiency for our clients.

Role Description

This is a full-time, on-site role based in Sunninghill Johannesburg for a Sales Account Manager. The Sales Account Manager will build and maintain strong relationships with clients, drive lead generation efforts, and manage customer accounts to ensure satisfaction and retention. Key responsibilities include identifying business opportunities, meeting revenue targets, ensuring exceptional customer service, and maintaining excellent communication with clients and internal teams.

Qualifications

  • Expertise in Account Management and Customer Satisfaction
  • Strong Customer Service skills and a commitment to providing a positive customer experience
  • Proficiency in Lead Generation and fostering new client relationships
  • Excellent Communication skills, both written and verbal in English, for client interaction and internal collaboration
  • Ability to work in a fast-paced environment and handle multiple priorities efficiently
  • Proven sales experience and a track record of meeting or exceeding targets is preferred
  • Understanding of IT industry solutions and services is an advantage
  • Min 7 years of IT Sales, Account Managing, Business, Marketing, or a related field is strongly desired

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