CG - Leasing Coordinator / Executive Assistant

1 day ago

Soweto, Gauteng, South Africa Somewhere Full time R18 000 - R21 600 per year

______________________________________________________________________

Role: Leasing Coordinator / Executive Assistant

Priority Location: South Africa / Philippines

Working Hours: Mon 12PM - 5PM, Tues - Fri 8AM - 5PM, Sat 8AM - 12PM (CST)

Salary Range: $1500 - $1800 USD per month (The final offer is at the client's discretion and depends on the candidate's interview result, skills, and experience.)

Type of contract: Independent Contractor 

Type of job: Remote

Mission For This Role: 

As our leasing agent coordinator you will help our team of leasing agents deliver the best customer service on the South and West Sides of Chicago. You will be on the phones working directly with our clients. You will work with our Leasing Manager to ensure that our system to manage leads remains organized, and that all potential clients are receiving communication in email, text and over the phone to support their search for an apartment.

Key Responsibilities:

Professionally manage a high volume of daily phone calls.Market available units to a wide variety of clientele to maximize occupancy.Manage and maintain all lead tracking information and data.Share information and progress updates regarding field activities with the leasing management team.Ensure that the entire leasing process is followed accurately and consistently according to company standards.Market available units to a diverse clientele to maximize occupancy.Manage and maintain all lead tracking information, sharing updates on field activities with the leasing management team.Quickly establish rapport and build trust with potential clients, non-profit caseworkers, and subsidy providers through clear and confident communication.Track, maintain, and manage multiple complex reports and spreadsheets, ensuring data accuracy.Match available units to prospective clients using property photos and virtual tours.Coordinate all unit showings via Google Calendar and Google Sheets.Conduct daily follow-ups to confirm appointments with prospective clients.

Qualifications:

Minimum 2 years of relevant experience with Microsoft Suite or Google products, demonstrating proficiency in using tools like Excel / Google Sheets to track data.Exceptional verbal and written English communication skills.Ability to quickly and effectively learn new software systems critical to success.Highly detail-oriented with a strong drive to meet commitments and push through obstacles to achieve goals.Ability to quickly establish rapport and provide the highest level of service to both clients and professional partners (e.g., non-profit caseworkers).Exhibits a growth mindset, actively seeking feedback and thriving in roles that require out-of-the-box solutions and thinking on your feet.Reliable internet access and power supply.You enjoy working on the phones and dealing with clients directly.A professional outgoing nature, and are able to rapport with clients easily

Preferred

Experience in leasing

What You Will Accomplish:

Within 1-3 Months:
Fully navigate all WPD Systems, including AppFolio, WorkDocs, and Google Sheets, to perform daily leasing activities.Demonstrate a solid understanding of AppFolio's core concepts related to the leasing flow, using the company Leasing Handbook and training guides as resources.Within 6 Months:
Demonstrate a deep understanding of the leasing needs and clientele specific to the Southside of Chicago.Fully navigate and manage the complete client leasing lifecycle, consistently providing the highest possible service.Operate effectively and autonomously, relying on company training materials infrequently due to demonstrated expertise.

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