Warehouse Manager

General information

  Warehouse Manager - KZN M/F General Information

AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. 

Thanks to its expertise developed over more than a century and to more than 23,000 employees in 49 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way. 
AGL is also present in Haiti and Timor.

Are you looking for a rewarding experience in an international environment? Do you want to make an impact in a company that puts Africa at the heart of its project? 

Join AGL, the leading multimodal logistics operator on the African continent   

Job description  Profile

WAREHOUSING
Warehouse Manager - KZN M/F

 Contract

PERMANENT

 Location Job

Africa, South Africa, DURBAN

 Contract length

Full time

Mission description

Job Purpose:
Full end to end Management of all Warehousing and Distribution activities within the KZN Region, providing logistics support to the branch.
Ensure adherence on all company policies and procedures. This includes managing inventory, coordinating logistics, supervising staff, and ensuring timely and accurate order fulfilment.
This role involves managing warehouse staff, maintaining inventory accuracy, ensuring safety compliance, and optimizing operational processes to meet business objectives.

Job Function:
Key Performance Areas
Compliance & Safety

• Enforce health, safety, and hygiene standards in line with South African Occupational Health and Safety Act regulations and requirements including food safety regulations.

• Ensure compliance with food safety protocols (e.g., HACCP, ISO).

• Maintain documentation for audits and regulatory inspections.

• Ensure hazardous chemical regulations are met

• Ensure all customer audit requirements are adhered to and high standards are maintained

• Ensure adherence to GWP requirements

• Ensure all incident reports raised are reported, investigated and corrective action is taken

• Ensure cleanliness of the warehouses and maintaining high housekeeping standards

• Enforce and respect company rules of procedure, the protocol and particularly the rules related to hygiene and security (QHSE group policy)
Security

• Management of all security service providers, ensure adherence to site and customer security requirements

• Ensure daily, weekly and monthly reporting is in place and aligned to national requirements

• Ensure alignment on all escort procedures and port requirements

• Conduct regular site inspections

• Align security requirements with National Security Manager

• Ensure cost control measures are in place
Finance Management:

• Ensure all costing schedules are updated and submitted to accounts for invoicing

• Manage and ensure profitability of P&L

• Ensure on time submission of labour provisions

• Monthly P&L Review

• Ensure GM forecast submitted weekly

• Ensure all financial controls and approval thereof

• Ensure end to end claims management process is in place
Equipment and Facility

• Ensure ongoing maintenance of the buildings / yards / facilities & equipment

• Ensure all equipment is maintained and serviced in accordance with required milestones to maintain operating efficiency

• Ensure site maintenance cost in line with P&L

• Sourcing and setting of additional warehouses as and when required

Profile

Inventory & Stock Control

• Ensure accurate and real-time inventory tracking using WMS.

• Conduct regular cycle counts and full stock audits.

• Organize and oversee the various cargo defined in contractual terms and conditions

• Stock take planning and management

• Cycle counting and damages control

• Ensure all customer requirements met, and all reporting is submitted accurately and on time

• Ensure constant WMS maintenance and alignment to operational and customer requirements
Staff Management

• Manage and develop warehouse teams to achieve organisational goals.

• Implement training programs focused on productivity and safety.

• Manage and encourage employees to optimize their outputs and foster a high-performance culture aligned within the various departments.

• Ensure adherence to company disciplinary code

• Lead and motive the different teams under responsibility (refer to AGL Organogram)

• Performance management of all employees

• Ensure sufficient staff is employed for client / company demand

• Management of departmental training

• Ensure management of labour broker contract, staff, HR, IR and cost controls
Project Management

• Set Up project plans for all new projects, customer take on and continued improvements

• Implement lean practices and continuous improvement initiatives.

• Promote automation and technology to reduce manual handling.

• Comply with the Compliance Self-Assessment.

• Set up and maintain all departmental KPIs

• Set up and review all customer KPI's

• Ensure regular SOP reviews and operational alignment

• Ensure roll out, implementation and operational alignment of all projects

• Ensure review and submission of monthly customer and management presentations
CMA Management

• Ensure all Collateral Management Procedures are adhered to at all times

• Ensure all cargo under HC is managed as per CMA Procedure

• Ensure CMA alignment to customer requirements

• Ensure all monthly reporting summited for all cargo under HC

• Ensure all CMA requirements are aligned and approved by legal

• Ensure due diligence is complete for banks and customers as and when required
Bond store Management

• Ensure all customs regulations always adhere to

• Ensure Bond book aligned to WMS

• Facilitate any customs inspections

• Manage time on expired goods

• Ensure weekly warehouse inspections conducted
Customer & Supplier Relations Management

• To ensure quality service delivery to all AGL clients is maintained.

• To liaise between clients and service delivery teams

• Responsible for problem solving and service reporting.

• To develop and manage SLAs with constant checks on infrastructure and related, support service delivery teams.

• Host suppliers, clients and outside enterprises

• Oversee the good execution of the contracts related to equipment supply and participate to negotiation of some purchases (supplies, packings, warehouse supplies)

• Negotiate rates with s

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