Centre Manager

2 days ago

Rustenburg, North-West, South Africa Flair Tm Full time R750 000 - R1 500 000 per year
Our client, a leading property development company, is seeking a dynamic and experienced Centre Manager to oversee the operational, financial, and strategic management of a prominent retail shopping centre in Rustenburg with a Gross Lettable Area (GLA) of 40,000m².

This is a key leadership role requiring strong financial expertise, leasing knowledge, facilities oversight, and hands-on experience in retail property management.

Key Responsibilities
1. Financial Management & Budgeting
  • Prepare and manage the centre's annual income and expense budgets.
  • Track rental income, turnover rentals, municipal recoveries, utilities, and cost control.
  • Monthly income statement reporting and variance analysis.
  • Collaborate with operations on maintenance plans, lifecycle costing, and CAPEX.
2. Leasing, Renewals & Vacancies
  • Oversee lease renewals, tenant exit procedures, and vacant unit readiness.
  • Drive leasing through site visits, canvassing, and tenant engagement.
  • Work closely with Asset Managers on tenant mix, leasing strategy, and occupancy targets.
  • Ensure all leases are concluded timeously and deposits received before occupation.
3. Arrears Management
  • Collaborate weekly with credit control to manage arrears.
  • Engage tenants directly on outstanding rentals and legal proceedings.
  • Participate in arrears reporting and make recommendations on write-offs.
4. Operational Excellence & Customer Experience
  • Maintain high standards of cleanliness, security, and overall tenant/visitor experience.
  • Ensure centre operations meet compliance standards and safety regulations.
  • Drive a customer-centric approach to building maintenance and tenant comfort.
5. Marketing & Brand Management
  • Support the development and execution of the annual marketing plan.
  • Implement promotions and events that drive footfall and tenant sales.
  • Oversee marketing agencies, branding, and CSI initiatives.
  • Manage marketing budgets and ensure consistent brand representation.
6. Team Leadership & Reporting
  • Lead the Centre Management team, including marketing, admin, and operations.
  • Oversee exhibitions, promotional spaces, and income generation.
  • Prepare monthly management packs and reporting.
  • Conduct performance reviews and ensure a culture of service excellence.
Minimum Requirements:
  • 5–7 years of experience in retail centre management, shopping centre operations, or commercial property management.
  • Strong understanding of leasing, property finance, facilities management, tenant relations, and arrears control.
  • Knowledge of budgeting, forecasting, and financial reporting.
  • Strong leadership and communication skills.
  • Experience using property management systems (MDA, MRI, PIMS) advantageous.
  • Relevant tertiary qualification in Property, Business, or Marketing preferred.
  • Must be based in or willing to relocate to Rustenburg.
  • Experience managing centres of 40,000m² GLA or similar is beneficial.
What's in it for you?
  • Join a progressive property development group with an expanding national portfolio.
  • Lead operations of one of Rustenburg's key retail centres.
  • Opportunity for career growth within commercial and retail property management.
Ready to take the lead?
If you're a results-driven property professional looking for your next major career move, apply today and be part of a fast-growing team shaping the future of retail in Rustenburg

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