Centre Manager

1 day ago

Rustenburg, South Africa Flair TM Full time

Key Responsibilities1. Financial Management & BudgetingPrepare and manage the centres annual income and expense budgets.Track rental income, turnover rentals, municipal recoveries, utilities, and cost control.Monthly income statement reporting and variance analysis.Collaborate with operations on maintenance plans, lifecycle costing, and CAPEX.2. Leasing, Renewals & VacanciesOversee lease renewals, tenant exit procedures, and vacant unit readiness.Drive leasing through site visits, canvassing, and tenant engagement.Work closely with Asset Managers on tenant mix, leasing strategy, and occupancy targets.Ensure all leases are concluded timeously and deposits received before occupation.3. Arrears ManagementCollaborate weekly with credit control to manage arrears.Engage tenants directly on outstanding rentals and legal proceedings.Participate in arrears reporting and make recommendations on write-offs.4. Operational Excellence & Customer ExperienceMaintain high standards of cleanliness, security, and overall tenant/visitor experience.Ensure centre operations meet compliance standards and safety regulations.Drive a customer-centric approach to building maintenance and tenant comfort.5. Marketing & Brand ManagementSupport the development and execution of the annual marketing plan.Implement promotions and events that drive footfall and tenant sales.Oversee marketing agencies, branding, and CSI initiatives.Manage marketing budgets and ensure consistent brand representation.6. Team Leadership & ReportingLead the Centre Management team, including marketing, admin, and operations.Oversee exhibitions, promotional spaces, and income generation.Prepare monthly management packs and reporting.Conduct performance reviews and ensure a culture of service excellence.Minimum Requirements:57 years of experience in retail centre management, shopping centre operations, or commercial property management.Strong understanding of leasing, property finance, facilities management, tenant relations, and arrears control.Knowledge of budgeting, forecasting, and financial reporting.Strong leadership and communication skills.Experience using property management systems (MDA, MRI, PIMS) advantageous.Relevant tertiary qualification in Property, Business, or Marketing preferred.Must be based in or willing to relocate to Rustenburg.Experience managing centres of 40,000m² GLA or similar is beneficial.Whats in it for you?Join a progressive property development group with an expanding national portfolio.Lead operations of one of Rustenburgs key retail centres.Opportunity for career growth within commercial and retail property management.Ready to take the lead?If you're a results-driven property professional looking for your next major career move, apply today and be part of a fast-growing team shaping the future of retail in Rustenburg

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