Property Administrator

2 days ago

Cape Town, Western Cape, South Africa The Legends Agency Full time R25 000 - R35 000 per year


Property Administrator

Support a busy UK-based property management team.  Work from Anywhere in South Africa

Remote Anywhere in SA | R25,000 to R35,000 | UK Hours (37.5 hours per week, Monday to Friday)

About Our Client

Our client is a well-established property management company delivering high-quality services to a diverse portfolio of buildings. They pride themselves on professionalism, exceptional customer care, and compliance with industry regulations such as the RICS Code of Practice. With a collaborative team culture and commitment to excellence, they offer an opportunity to be part of a fast-paced, people-focused environment where your contribution has a real impact.

The Role: Property Administrator

The Property Administrator will play a key role in supporting the property services team by ensuring smooth day-to-day operations and effective communication with leaseholders and residents. This role involves a variety of administrative and customer service tasks to help deliver a top-tier property management service, all in line with industry best practices and company procedures.

Key Responsibilities

  • Handle incoming calls and log information accurately
  • Manage the shared property mailbox efficiently
  • Provide customer service support and resolve leaseholder/resident queries
  • Assist with Health & Safety administration tasks
  • Prepare and send leaseholder/resident communications (mail merges, newsletters, correspondence)
  • Administer licences for leaseholders (e.g., Sub-let and Pet)
  • Provide cover for absent property team members as needed
  • Undertake ad hoc administrative duties to support property managers and the wider team

About You

  • Minimum 2 years of administrative experience, preferably in a property or customer service environment
  • Excellent organisational and time management skills
  • Strong written and verbal communication abilities
  • Proficient in Microsoft Office (Outlook, Word, Excel)
  • Friendly, proactive, and approachable personality
  • Able to multitask and manage competing priorities
  • Desirable: Experience using MRI Qube Global Software or similar property management software
  • Desirable: Interest in building a career in property management

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