Motor Claims Vehicle Assessor

1 day ago

Johannesburg, South Africa Sanlam Full time

**Who are we?** At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things. We give them products, services, and solutions that enable them to live and enjoy life on their own terms - in their own way. Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions and how we approach adding value within the company. **Build a successful career with us** - We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. **What will you do?** - The Motor Claims Vehicle Assessor is responsible for conducting on-site assessments and processing of motor vehicle claims. **Key Responsibilities** - On-Site motor vehcile Claims Assessment and Reporting - Attend scheduled site visits to inspect and assess vehicle damage. - Evaluate the scope of damage, validate the cause of loss, and determine necessary repair or replacement work. - Take detailed notes, photographs as part of the field report. - Produce accurate reports and make recommendations on claim settlements in line with policy cover. **Compliance & Documentation** - Submit comprehensive reports, photos, and supporting documentation in a timely manner via the claims system. **Collaboration** - Work closely with internal assessors, claims handlers, and technical teams. - Escalate complex or high-value claims for peer review or senior input. - Provide expert guidance or second opinions to the wider claims team where required **Minimum requirments** **Qualification**: - Grade 12 / Matric / NQF level 4 **Experience**: - 1 to 2 years motor claims assessing experience. - Preferably a qualified panel beater with specialised knowledge of accurately assessing motor vehicle damage. **Knowledge and Skills** - Automotive Damage Claims - Claims Management - Claims Reporting - Claims approvals and rejections - Claims settlements **Core Competencies** - Cultivates innovation - Contributing independently - Customer focus - Contributing independently - Drives results - Contributing independently - Collaborates - Contributing independently - Being resilient - Contributing independently **Personal Attributes** - Interpersonal savvy - Contributing independently - Decision quality - Contributing independently - Action orientated - Contributing independently - Optimises work processes - Contributing independently **Turnaround time** **Our commitment to transformation** At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

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