Offshore Desktop Motor Assessor- Australia

3 days ago

Johannesburg, South Africa Telesure Investment Holdings (TIH) Full time

Offshore Desktop Motor Assessor – Australia (Johannesburg) Join to apply for the Offshore Desktop Motor Assessor – Australia (Johannesburg) role at Telesure Investment Holdings (TIH). Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Support the claims handling philosophy and supply strategy by mitigating risk of vehicle spend (quantification, identification and validation of vehicle). All services are delivered against agreed service and functional standard. Responsibilities Carry out operational tasks by following established processes, adjusting multiple settings or parameters to meet performance standards. Make fair, honest and accurate cost-related decisions through the vehicle claim life cycle. Accurate quantification, identification and validation of vehicles. Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries and investigating and resolving customer problems. Consistently provide service in accordance with the pre-agreed service and functional standards. Provide all-round service at various locations/interactions: drive-in centers, on the road, self-assessment (desktop assessment), digital assessments and “country trips”. Help manage clients by carrying out standard activities and providing support to others. Effectively engage with customers and deliver service that goes beyond what is expected. Effectively build, maintain and manage relationships with service providers and customers. Contribute to reviewing existing operations in own area of work and generate new ideas to assist in identifying continuous improvements. Conduct workload activities in the most efficient and cost-effective manner. Develop and maintain excellent procedural or technical skills through assessment and development planning activities as well as formal and informal training and coaching. Apply internal knowledge and skills of industry methods and processes without relying on partners/industry to advise and dictate. Specialise in specialist vehicle knowledge and apply skills to optimise repair cost. Education Grade 12 / SAQA Accredited Equivalent (Essential) VDQ (Vehicle Damage Quantifier) Qualification (Essential) Mechanical Engineering / Panel beating N2/N3 level (Advantageous) Experience 5 or more years’ experience as an insurance motor assessor (Essential) 5 years’ experience after obtaining Trade certificate (Essential) Experience assessing with Abuntex (Advantageous) Client relationship management experience at short term insurance (Advantageous) Seniority level Mid‑Senior level Employment type Full‑time Job function Finance and Sales; Insurance Location Johannesburg, Gauteng, South Africa Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don’t wait, apply now. #J-18808-Ljbffr

  • Offshore Desktop Motor Assessor- Australia

    3 days ago

    Johannesburg, South Africa Telesure Investment Holdings (Pty) Ltd. Full time

    Offshore Desktop Motor Assessor- Australia (Johannesburg) page is loaded## Offshore Desktop Motor Assessor- Australia (Johannesburg)locations: Gauteng, Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 11, 2025 (12 days left to apply)job requisition id: JR ## **Join TIH, home to some of South Africa’s leading...

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    1 week ago

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