Learnership - Food and Beverage (Eastern Cape)

**About Us**:
The **Food and Beverage Services** industry plays a vital role in delivering exceptional dining experiences across restaurants, hotels, catering businesses, and hospitality establishments. It encompasses a wide range of roles, from food preparation and service to customer engagement and operations management. We are looking for dedicated individuals who are passionate about hospitality, customer service, and delivering top-tier dining experiences. If you have a keen eye for detail, a commitment to excellence, and a desire to work in a thriving industry, this opportunity is for you

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**, **Procurement**, **Workspace Design**, **Engineering, Remote Camps**, and more. **Developing our people**- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. **DOWNLOAD OUR ONE-PAGER** to find out more about who we are in a nutshell.

**Tsebo Catering Solutions** has applied for discretionary funding to host learners in the **Food and Beverage Industry**at an** NQF level 4.** A qualification in Food and Beverage has the potential to significantly contribute to your professional growth and future success within the Catering Industry.

The purpose of the learnership is to assist the learner in building essential skills and knowledge in Food and Beverage.

**Duties & Responsibilities**:
**Course Content**:

- Learn to Describe layout, services and facilities of the organisation.
- Learn to Describe the sectors of the Hospitality, Travel and Tourism Industries.
- Learn to maintain health, hygiene and a professional appearance.
- Learn to communicate verbally.
- Learn to maintain effective working relationships with other members of staff.
- Learn to display cultural awareness in dealing with customers and colleagues.
- Learn to perform basic calculations.
- Learn to prepare and clear areas for table service.
- Learn to provide a table service.
- Learn to provide a table drink service.
- Learn to maintain the drink service.
- Learn to maintain the table service.
- Learn to prepare and clear areas for table service.
- Learn to clean and restock drinks machines/equipment.
- Learn to clean and store glassware.
- Learn to handle and dispose of waste.
- Learn to handle and store cleaning equipment and materials.
- Learner to provide a carvery/buffet service.
- Learner to prepare, service and clear function rooms.
- Learner to monitor customer satisfaction.
- Learn to serve bottled wine.
- Learn to prepare and serve spirits and liqueurs.
- Learn to recommend, present and serve wines.
- learn to supervise the running of a function.
- Learn to maintain a safe working environment.
- Learn to maintain a secure working environment.
- Learn to monitor and maintain health, safety and security.
- Learn to provide First Aid.
- Learn to conduct on-the-job coaching.
- Learn to develop self within the job role.
- Learn to Introduce new staff to the workplace.
- Learn to plan staff training and development in own area of responsibility.
- Learn to Contribute to the identification of short term supply needs.
- Learn to maintain a preventative maintenance programme.
- Learn to maintain the cleaning programme for own area of responsibility.
- Learn to maintain the receipt, storage and issue of goods.
- Learn to operate a payment point and process payments.
- Learn to handle and record refunds.
- Learn to source information about self-employment opportunities.
- Learn to process incoming and outgoing telephone calls.
- Learn to plan, organise and monitor work in own area of responsibility.
- Learn to identify work opportunities.

**Skills and Competencies**:

- Must be able to Read and Write for the purposes of submitting a Portfolio of Evidence
- Must be able to commit to a 12-month Learnership
- Must be South African Citizen with a valid RSA ID

**Qualifications**:

- Certified Matric Certificate.