Sales Operations Supervisor

We are committed to creating a vibrant working environment where all employees are passionate and excited about their contribution. Our on-going aim is to be recognised as a leading FMCG employer and to create a working environment where people feel free to share ideas and goals. A career opportunity has arisen in the Sales Department - Premier Bakery - Aeroton. This position is responsible for maximizing the route potential thus ensuring profitable availability. Managing route sales, driver shorts, crates and PODs through your team consisting of Salesman Drivers and Sales Assistants. Daily coaching of Salesman Drivers.

**Qualification Requirements**:
Matric**
Experience Requirements**:

- Min 3 years Sales Supervisory experience, with a strong emphasis on Customer Service Execution in an FMCG environment. - Computer Literate. - Geographic Information Systems. - Advanced Excel user. - Route Planning systems, an advantage. - Working knowledge of Geospatial data (Spatial Data). - Routing and Distribution Optimization. - Working knowledge of vehicle telematics technology & software. - People management - experience with working with people at all levels of the organization**
Key Outputs**:

- To ensure that Drivers and Vehicles are allocated correctly to enable daily route monitoring, driver debriefing and reporting on the planned vs. actual route adherence. - Daily Route Management of bakery delivery vehicles. - To analyse & report on operational and customer service trends. - To ensure all systems supporting DRM are functional, e.g. (Vigil & Mix Telematics) - Responsible for DRM System reporting to management of daily, weekly and monthly KPI’s hit rates, departure times, excess kilometres, unplanned routes and kilometres. - To control driver shortages - To control outstanding crates - Overall management of drivers and sales assistants