UX Researcher
5 days ago
**About**:
Our client’s Product Design team oversees the strategy, ideation, design, plan and execution of all digital products and features created for their members. They are seeking a UX Researcher to join their team.
As a UX Researcher, you will have your hand on the pulse of user needs and goals. You will provide actionable and meaningful data-driven insights that represent the voice of multiple users. You will collaborate across product, design and development teams to evaluate current and upcoming user research needs that help to improve product definition and drive business goals. Ultimately, your role as a UX researcher is to build up a picture of the company's target users based on their needs, wants, motivations, and pain-points. These insights will enable the wider design team to create user-friendly products based on real user feedback—not just the company's assumptions.
**Duties**:
- Research Planning and Recruitment
- Collaborate with product, designers and stakeholders to understand research needs.
- Develop well-crafted research plans with clear research objectives.
- Write research screeners and discussion guides.
- Recruit targeted end-users for specific research studies.
**Data Collection**
- Moderate one-on-one usability sessions.
- Help develop and implement quantitative surveys.
- Conduct stakeholder, client and user interviews.
**Data Analysis**
- Extract insights about user behaviours.
- Translate user insights into actionable recommendations for the product team.
**Presentation of Insights**
- Present design research findings to the larger team in a clear and organized fashion.
- Craft personas and other “information radiators” (e.g. journey maps) to communicate insights across the design and development teams.
**Strategy**
- Work closely with the product team to identify research objectives.
- Establish and implement an overall research strategy.
- Help advance our UX maturity and contribute to our research repository.
**Skills needed for success in this role**:
- 3+ years conducting user research for digital products with demonstrated business impact on the products you worked on
- Passion for defining and solving problems
- Listen, observe, and ask the right kinds of questions to gather insights that can be turned into actionable ideas
- Deep knowledge of an array of user research methodologies
- Ability to frame key questions, create research plans to address those, conduct research, and synthesize the findings into meaningful, actionable insights
- Adherence to KPI metric-driven goals and exhibit KPI metric-oriented thinking
- Ability to expand on measurable outcomes
- Ability to plan design experiments - i.e., identify potential solution options for a stated user need and design experiments that help elicit the most viable solution for users
- Demonstrated skills developing use cases and scenarios, creating process flows, wireframes, and other UX deliverables
- Experience managing communications with clients and stakeholders
- Experience facilitating workshops with cross functional teams
- Experience integrating user research into product designs and design practices
- Excellent communication skills, including written, verbal, and presentation
- Strong project management skills, including the ability to execute several projects concurrently
- Experience with remote testing tools
**Share your work**
- A portfolio of powerful case studies highlighting the context, process, and impact of your work is required for consideration.
-
Senior UX Researcher
4 days ago
Johannesburg, South Africa Uyandiswa Full timeTo identify the most appropriate research tools and methodologies to employ for UX research. To engage in UX research that meets the requirements of the wider experience design expectations. To provide support and guidance to team members to facilitate their skill development. **Scope of Work**: **Research** - Conduct research for client solution teams (on...
-
Johannesburg, South Africa Old Mutual Limited Full timeA premium financial services organization is seeking a UX/UI Designer to create polished and accessible interface designs while interpreting research findings into design solutions. The ideal candidate will have strong visual and UI design skills, an attention to detail, and a proven ability to adhere to design standards. Experience in a UX/UI or product...
-
UX Designer
3 weeks ago
Johannesburg, South Africa Platform45 Full timeUX DESIGNER WHO WE ARE We are responsible for products that change the lives of people around the world, every day. We solve complex problems and build big ideas. We believe in the ability of technology to make the world a better place; we’re driven to rip through conformity and create new solutions, smarter habits. We know why we’re here: To unleash the...
-
Ux Designer
2 weeks ago
Johannesburg, South Africa Platform45 Full timeUX DESIGNERWHO WE AREWe are responsible for products that change the lives of people around the world, every day. We solve complex problems and build big ideas. We believe in the ability of technology to make the world a better place; we're driven to rip through conformity and create new solutions, smarter habits. We know why we're here : To unleash the...
-
UX Designer
5 days ago
Johannesburg, Gauteng, South Africa Platform45 Full timeUX DESIGNERWHO WE AREWe are responsible for products that change the lives of people around the world, every day. We solve complex problems and build big ideas. We believe in the ability of technology to make the world a better place; we're driven to rip through conformity and create new solutions, smarter habits. We know why we're here: To unleash the...
-
UX Copywriter
1 week ago
Johannesburg, South Africa IQbusiness South Africa Full time**Overall Objective**: Writing copy that guides a user's journey through digital products such as mobile apps, chatbots and websites. The objective and priority are to make the digital experience accessible, seamless, and empowering for the user. Working closely with UX designers, researchers, and developers to ensure that the user has a stellar user...
-
Cx Researcher
2 days ago
Johannesburg, South Africa Nedbank Full time**Requisition Details & Talent Acquisition Consultant** - REQ 122551 Thembi Mtshali- Job Family- Information Technology- Career Stream- Design- Leadership Pipeline- Manage Self: Professional- FAIS Affected**Job Purpose** - Our Retail and Business Banking Digital Design Team is looking for a CX Researcher to contribute to Nedbank's design solutions by...
-
UX Designer
5 days ago
Johannesburg, South Africa Golden Rule Full timeRole overviewThe role of the intermediate UX Designer is responsible to work closely with their assigned squads and the associated Design Lead from those squads to deliver on objectives.Design visually appealing and user friendly (digital) interfaces for the new servicesThe Intermediate UX Designer will play a key role in shaping the user experience of the...
-
UX Designer
5 days ago
Johannesburg, South Africa SPECD Pty Ltd Full timeJob Description Reference: JHB -Josh-1 Our client, a global design and advisory firm, is looking to employ an experienced UX DESIGNER to be responsible for creating a seamless and enjoyable experience for users when interacting with a product or service. This involves researching and understanding user needs and behaviors, designing intuitive interfaces, and...
-
User Testing and Market Research
2 weeks ago
Johannesburg, South Africa Tower Group South Africa (PTY) Ltd Full timeRole purpose : To conduct UX and market research for Vodacom Financial & Digital Lifestyle Services’ Digital & Marketing team. The responsible individual will need to handle day-to-day UX research activities including recruitment, planning and coordinating usability tests, observing and running of tests, documentation of insights, reporting and presenting...
