Specialist: Network Support

1. Strategy and Planning - Create and maintain the enterprise’s security architecture design. - Lead, Plan and Implement all security and network projects as per the Security Strategy and Security Program. - Develop, implement, maintain, and oversee enforcement of policies, procedures and associated plans for system security and user system access based on...

Company DescriptionEtronixs has been a trusted IT partner to businesses since 1993, offering technology solutions that enhance resilience, security, and agility in sectors such as finance, retail, hospitality, and telecoms. The company specializes in end-to-end IT infrastructure, managed services, and digital transformation, with expertise in cloud...

The purpose of this role is to support the bid team in attaining operational objectives. The individual must be capable of understanding operational requirements, planning and writing proposals, attending and minuting meetings, must be able to provide support to the bid and sales teams on all client proposals, tenders and presentations. The ability to assist...

Duties & Responsibilities: **1. Maintain optimal system accuracy and performance from a values and functionality perspective** - Provide specifications to IT team on programs used to administer business - Implement and test automation of system programs for correctness and conduct audits on the administration system - Assist with automation and integration...

Description **Support region in terms of learning needs** Plan and update regional training schedules according to region’s expressed needs and budget Perform regional needs analysis to identify performance gaps and proposed appropriate solutions Coach sales on identified performance gaps as per request from regional manager Calculate return on learning...

**Incident Management** - Creates and Maintains Policies and processes relating to IT Incident Management Lifecycle - Drives adoption of policies and procedures - Drives a collaborative approach when dealing with incidents to achieve and 85% success rate in incident resolution - Engages IT and stakeholders to ensure incidents are resolved as quickly as...

**Change Control** - Creates and Maintains Policies and processes relating to Change Control Management - Drives adoption of policies and procedures - Chairs Change Advisory Board - Compiles the CAB meeting agenda and minutes - Engages IT and stakeholders for necessary arrangements for system downtime - Validates all information is correct and change meet...

Description - **Change Control** - Creates and Maintains Policies and processes relating to Change Control Management - Drives adoption of policies and procedures - Chairs Change Advisory Board - Compiles the CAB meeting agenda and minutes - Engages IT and stakeholders for necessary arrangements for system downtime - Validates all information is correct and...

**1. Produce the Marketing research strategy** Researching market trends, consumer attitudes and gaps in the market, as well as competitors' marketing strategies. Assist with developing the marketing strategy in line with new market intelligence and aligned to the Company Strategy and Sales objectives. **2. Implement Branding & Corporate Identity** Assist...

Description Purpose Statement Responsible for leading and executing incident and problem management in IT and driving a 85% success rate on incident resolution against the SLA - 1. Configuration Management - Creates and Maintains Policies, processes and standards relating to Asset management and Configuration Management - Drives adoption of policies,...