Operations Manager

2 days ago

Stellenbosch, South Africa Mergon Foundation Full time

OPERATIONS MANAGER

Mergon Foundation is seeking to employ an experienced Operations Manager to join our team - someone with a heart for impact, a mind for strategic execution, and a track record of operational excellence.

About Mergon

Mergon is a foundation that invests to bring about lasting change in Africa. As a resource partner, we strategically partner with Christian ministries that focus on the spiritual and social transformation of lives and communities across Africa. At our core, we value stewardship, trust-based relationships, and innovation.

The Role

As Operations Manager, you will play a critical role in strategy execution, enabling our multi-faceted team to flourish.

This role ensures smooth implementation and integration of organisational processes, delivery of ad-hoc strategic initiatives and supports leadership in building a healthy organisational culture.

Reporting to the executive leadership, you will lead key operational functions that ensure the organisation runs effectively and that our partners are supported with excellence.

Key Responsibilities
- Drive Strategy Execution: Translate vision & strategy into operational plans & processes. Create organisational

alignment and integration to deliver on strategies.
- Implement Grantmaking Processes & Governance: Oversee, refine and align grantmaking and governance processes and frameworks to deliver a consistent high quality experience for our growing network of partners.
- Financial & Operational Implementation: Support budget planning and control, manage service provider accounts, and guide operational planning across the Grantmaking team.
- Enable Team Culture & Growth: Manage functional people processes, oversee onboarding and offboarding, and promote knowledge sharing across teams.
- Project & Change Management: Champion special projects, lead change initiatives, and ensure effective team rhythms and reporting systems are in place.

You’ll know you’re the right person for the job if:

- You have a minimum of 7 years’ Operations Management specific experience in business or in the nonprofit, philanthropic, or faith-based sector.
- You thrive in innovative, multi-faceted environments and are open to implementing new solutions. You’re a strong systems thinker with practical experience in strategic planning, operational execution, budgetary oversight and team management.
- You are comfortable with using technology in the execution of workflows, operational processes and management reporting.
- You are a mature individual with excellent relational and communication skills, and are able to lead with both humility and confidence.
- There is deep alignment with Mergon’s Christian values and Kingdom-focussed vision.

Why Join Us?

You’ll be part of a values-driven, purpose-centred team that is contributing to shaping Africa’s redemptive future.

Application Question(s):

- Have you reviewed the Mergon website and are your personal values aligned with purpose and ethos of Mergon Foundation?

**Experience**:

- operations management: 7 years (required)

Work Location: In person

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