Manager: Operations

Duties/Pligte

The following duties are required to be performed and reported on by the incumbent to the Senior Director: Operations. The incumbent will act in a support role to the Senior Director: Operations.

Internal Audit (IA)

• Working with the Senior Director: Operations and the Internal Audit (IA) service providers on the development and finalisation of the annual IA plan.
• Engaging with the University's IA service providers and managing their delivery on IA reviews throughout the year.
• Drafting and/or reviewing IA review scope documents as well as the final reports produced by the IA service providers after completion of their work.
• Updating and managing the `tracking tool' used by the University for completed IA reviews and resulting recommendations and following up on the implementation of IA recommendations.
• Identifying matters stemming from the IA reviews (or the Fraud and Corruption hotline) that may require forensic investigations.
• Drafting and reviewing SOPs (Standard Operating Procedures) for various units and departments across campus, and managing the SOP register.

Fraud and Corruption (F&C) hotline

• Extracting, reviewing and assessing all complaints lodged on the Fraud and Corruption (F&C) platform and providing suggested action/next steps.
• Managing the matters lodged on the platform by doing follow ups with the impacted departments, units or faculties and ensuring that the matters get addressed and/or resolved.
• Engaging with the University's F&C platform service provider and providing them with feedback and updates.

Forensic Assignments

• Drafting and/or reviewing forensic engagement scope documents, as well as the final reports produced by the forensic service providers.
• Managing and/or facilitating the completion of the forensic engagements to completion.
• Reviewing reports produced by the service providers in order to extract key findings and suggested next steps for the University.
• Conducting high-level, initial investigations into possible forensic matters and drafting findings reports.

Transformation

• Working with the Senior Director: Operations on the short-term and long-term strategic plans for Transformation at the University.
• Engaging in all Transformation related committees, meetings and forums at the University.
• Assisting with the development and execution of Transformation related workshops and/or events hosted by the Operations team.
• Assisting and supporting BBEEE related projects and tasks for the University.

General

• Assisting with the preparation of reports, summaries, data and graphs for the Audit and Risk Committee relating to, amongst others, internal audit reviews, forensic assignments, and the F&C hotline.
• Preparing reconciliations of engagement letter fees, budgets and invoices for services rendered by various service providers.
• Assisting or providing support on other projects in the unit that would include matters involving, for example, property transactions, due diligence, financial modelling, business plans, and special projects.

Job Requirements/Pos Vereistes

• CA(SA) or equivalent with at least three years' relevant work experience in a finance and internal audit and/or forensics environment; OR
• BCom or BCom (Hons) or equivalent in commerce or internal audit with at least five years' work experience in a finance and/or internal audit and/or forensics environment.

Recommendation/Aanbeveling

• Five years' relevant work experience at a tertiary institution or similar environment would be beneficial.
• An experience-based understanding of internal audit and forensics and related matters would be beneficial.
• Being fully bilingual with the ability to read and write in a second official South African language would be beneficial.

Skills and attributes:

• The ability to work in complete confidence, to be discreet and maintain confidentiality and exercise impeccable ethics.
• A passion for, and a belief in the need for, Transformation, especially within a university environment.
• A good understanding of internal audit, SOPs and/or forensics.
• An ability to review, and develop the structure of, legal documents and SOPs.
• Outstanding interpersonal relationship skills and the ability to liaise appropriately with individuals at management and other levels, both within and outside of the University.
• The ability to reduce/limit conflict with various stakeholders and team members.
• High-level organisational ability with the proven ability to prioritise projects and tasks constantly.
• Excellent written and verbal communication skills and proven computer proficiency in the use of the Microsoft Office package, including, amongst others, Word, Excel, PowerPoint, Visio, OneNote, and Outlook.
• Good analytical skills accompanied by excellent and effective planning, problem-solving, decision-making and time management skills.
• Proven ability to work both on own initiative and as a team member and to function effectively under pressure without compromising accuracy.