Data Analyst

3 days ago

Parktown, South Africa The Church of Jesus Christ of Latter-day Saints Full time

The Meetinghouse Facilities Department (MFD) assists individuals and families qualify for exaltation by helping members live the gospel of Jesus Christ. The purpose of this position is to perform root cause analysis, investigate, and resolves data related inquiries and system issues. Produces and presents quantitative information requests for management, product owners, and system development. Identifies, gathers, and analyzes data to understand data cleansing and manipulation needs to ensure accurate recording of data. Monitors system flows and data to ensure proper system functioning and data integrity. Participates on development teams to represent business needs for process and system development.
- Completes root cause analysis of complex data problems, resolves by developing and implementing systems and processes where appropriate.
- Collects data using system tools or ad hoc query tools.
- Reviews current processes, identifies performance gaps, and recommends possible solutions to department management, product owners, and system development.
- Organizes and manages information from various databases.
- Communicates with headquarters and field personnel concerning daily customer issues and reporting.
- Collect, clean, and preprocess data from multiple sources, ensuring data integrity and accuracy.
- Develop and maintain data models, dashboards, and reports to visualize key performance indicators (KPIs) and provide actionable insights to stakeholders.
- Collaborate with divisions to understand their data needs, requirements and translate them into technical specifications for data analysis and reporting and resolve data recording problems.
- Interpret and communicate findings from data analysis to non-technical stakeholders through clear and concise reports, presentations, and data visualizations.
- Monitor and track data quality, performance metrics, and KPIs to ensure consistency and reliability of data sources and reports.
- Provide training and support to end-users on data analysis tools and techniques to enhance data literacy and self-service analytics capabilities within MFD
- Contribute to the development and maintenance of data governance policies, standards, and procedures to ensure data quality, integrity, and confidentiality.
- Must hold a current / valid temple recommend and/or be worthy to hold one.
- Bachelor's degree in information systems / Finance / Statistics / Mathematics or relatied field with 3 years relevant work experience
- Strong data analysis, attention to detail and research skills.
- Ability to communicate effectively, both written and oral.
- Ability to keep confidence and appropriately deal with sensitive data and documents.
- Ability to acquire in-depth knowledge of department processes and operations.
- Highly skilled in the use of standard desktop software including Word, Access, Excel, PowerPoint, and Visio.
- Ability to automate raw data and transform it into meaningful reports for Decision-Making.
- WEB, Database Management and Apps design (i.e. SharePoint, PowerApps, Power BI)
- Capability to thrive under pressure and maintain effectiveness in demanding situations.

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