Account Manager

7 days ago

Cape Town, South Africa SFG Engineering Services Full time

Job requirements:

- Must have good written and verbal communication skills.
- Honesty, Integrity & Reliability.
- Strong attention to detail.
- Problem-solving skills.
- Self-motivated: Ability to work with little supervision.
- A willingness to learn.
- Strong ability to multitask.
- Open to change and learning new systems.
- Able to work under pressure, meet deadlines and prioritize.
- Good time management and organizational skills.
- Must be flexible due to work demands.
- Must have own reliable vehicle.

Job responsibilities:

- Manage the effective running of the department by achieving set targets without compromising of Food Safety or Quality.

Achieving set targets, maximum turnover plus sales profitability & growth within an assigned set of customer Key Accounts by effectively selling the company’s products on a daily and contractual basis.
- Develop trust relationships with a portfolio of Key Account customers to ensure they do not turn to competition.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to Key Account customers in a timeously manner.
- Drive the new business development of the company and grow the new business sales.
- Serve as the link of communication between customers and the company
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Prepare regular reports of progress and forecasts to internal planning team and customers using key account metrics.
- Manage, develop, and maintain a positive internal and external team environment and provide sales target feedback weekly & monthly and provide the tools/training for the team to achieve the company’s objectives.
- Develop sales growth strategies as per Key Account customer’s specifications.
- Prepare and present weekly and monthly sales performances, growth and maintain updated margin and profitability reports, prepare and present budget variance reports, cost variance (CV) (planned budget vs. actual budget).

**Specific Requirements**:

- Matric
- Degree in Sales and/or Marketing
- SAP will be advantageous.
- At least 3 - 7 years FMCG experience
- At least 2 years’ experience in a management role / leading team.

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