Data Centre Administrator

7 days ago

Gauteng, South Africa Teraco Full time

OBJECTIVES
- MAIN FUNCTIONS OF THE JOB
- Support the Data Centre Manager & Site Supervisor with administrative duties
- Schedule Meetings, Appointments & Site access (Internal & External)
- Compile Meeting Minutes & Distribute
- Prepare Training Packs and organisational reports as needed
- Manage Departmental Internal & External Training
- Responsible for managing Duty roster
- Request quotations, Raise Purchase Orders & Processing invoices
- Responsible for all testing instruments databases and calibration thereof
- Managing Tools, Uniform & Health & Safety Registers in line with Health & Safety
- Keep stock of office supplies, tools, PPE & Maintenance items and place orders when necessary
- Shipping stock to and from branches
- Purchasing and managing stock and conducting monthly stock control
- Printing, scanning and uploading job cards and all other documentation to asset management systems
- Collaborate with on-site maintenance team and external contractors to ensure that company assets are repaired and maintained to meet company standards
- Schedule and manage site Planned & Unplanned maintenance events and updating Maintenance calendar
- Review working methods to ensure all SLA’s are achieved
- Oversee daily activity of the teams and schedule jobs accordingly
- Creating, following up, updating tickets & Closing of tickets
- Managing & Updating of Incoming Alarms & dispatching
- Logging call outs and closing jobs
- Client notifications to be sent
- Client specific incident reporting in the event of issues arising on site
- Assisting with Ad hoc duties
- Updating internal communication groups when issues arise
- Ensuring handovers are compiled and actioned and followed through
- Weekly Ticket reporting to be presented to Data Centre Manager with status

SKILLS REQUIREMENT
- Good technical abilities
- Office administration knowledge
- Effective communication skills, active listener - ability to understand requirements
- Proactive problem solver, perform rapid and accurate assessments
- Ability to work independently, as well as being a positive team player
- Self-motivated
- Conducts self professionally, exhibits elevated levels of tolerance and patience
- Responsible for continued learning and self-development
- Quick response to potentially critical situations
- Trouble shoot systems and components to identify root causes of failures
- Implement corrective actions promptly to mitigate the negative effects of system changes
- Advance Microsoft Office skills

QUALIFICATIONS AND EXPERIENCE
- Minimum 2 years relevant data centre experience preferable
- Good knowledge on Data Centre environments and critical infrastructure systems preferable

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