People Specialist: Culture

At Smollan, we are on an evolutionary journey and are shifting our story. We are seeking truly unique people who are passionate about fostering a diverse and inclusive environment, where our people are cared for, happy, and inspired to build an extraordinary place to work.

**About the role**

We are looking for a **People Specialist: Culture** to support the design, implementation, and management of robust programs aimed at understanding key workplace success factors, thereby improving employee engagement and cultivating a high-performance culture at Smollan.

This role is key to implementing global, standardised **employee sentiment practices** to enhance the overall **employee experience**. You will support the rollout of consistent engagement initiatives—like surveys and listening tools—across markets, ensuring a connection to employee feedback and areas for improvement. Beyond sentiment, you'll contribute to broader culture initiatives, including projects related to recognition, wellbeing, change management, and embedding the **Employee Value Proposition** (EVP).

**What you’ll do**

As the People Specialist: Employee Engagement, your key responsibilities will include:
**Employee Engagement & Listening Strategy**

Building a people-centric, data-driven employee engagement framework and strategy with a clear and impactful narrative.
- Developing a comprehensive employee survey strategy that aligns with organisational goals, defining the scope, objectives, timelines, and reporting for various surveys, including the **Engagement Survey**, **Pulse**, **Values 360 Survey**, **Onboarding Surveys**, and **Exit Survey**.

**Data and Insights**
- Translating complex data into **actionable insights** and recommendations to provide a clear picture of employee engagement and sentiment, using AI & other tools.
Working closely with the People Team and leadership to develop and implement employee engagement strategies, action plans, and policies.Continuously monitoring and adjusting strategies based on feedback and data analysis.
- Ensuring compliance with data privacy regulations (e.g., GDPR) and maintaining the confidentiality and security of sensitive employee information.

**Onboarding & Offboarding**

Leveraging employee data insights to continuously enhance and improve employee onboarding and offboarding processes.
- Managing, enhancing, and providing insights and reporting for **C-band and above on-boarding journey** and the **Off-boarding journey**.
- Deploying and managing new exit surveys and establishing an **Alumni programme**.

**Advisory & Measuring Impact**

Providing clear and effective counsel to management on people engagement topics across the employee lifecycle.

Utilising employee, macro, and competitor insights to enrich all employee engagement strategies, ensuring the business is keeping pace with future developments.
- Measuring the impact of all engagement programmes across key business metrics, such as **retention rates, productivity, and profitability**, clearly demonstrating the **ROI of Employee Engagement efforts**.
- Preparing and managing associated budgets, clearly communicating budgeting requirements to business stakeholders.

**What we're looking for**

**Minimum Qualifications**:
Honors Degree in Human Resources relevant field

**Minimum Experience**:
6-8 years’ Employee Experience, engagement and Culture with at least 3 years’ experience in managerial roles. Relevant exposure to local and global environment.

**Knowledge Skills & Abilities**:
Ability to interpret data and create measurable action plans.

Sound Knowledge of EVP principles.

Sound knowledge of organisational transformation and change.

Brand building know-how.

Ability to conduct and interpret market and competitor analysis.

Project Management skills.

Practical implementation experience.

Presentation skills.

Thought Leadership capabilities.

Leadership and Managerial skills.

**Key Competencies**

Critical Thinking Curiosity.

AI & Data Fluency.

Communication.

Relationship Building.

Emotional Maturity.

Resilience Delivering.

Goal Focus.