Fleet Manager

Our client, a transport and logistics company, is looking for a** Fleet Manager** to join their team in the **Pietermaritzburg area**.

**Overall Role Function**:

- The overall objective of this Fleet / Operations Manager role is to effectively manage and oversee the day to day (also night shift) operations of the depot / plant.
- This includes the short-term planning and scheduling of daily operations.
- This extends from the productivity of drivers and their vehicles; along with the overall maintenance of vehicles; solving queries etc. to deliver exceptional service within clients’ SLA.

**Responsibilities**:
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Budget Control:

- Creditors - Ensure all invoices and PO’s are signed off and submitted to Finance. Follow up on outstanding money.
- Other - Insurance claims, traffic fines, vehicle maintenance.
- Management of driver hours.
- Budget and Resource Planning - Use relevant data and analysis to give input into budget preparation for the division / depot.

Client Service:

- Service culture - Deliver within Service Level Agreement.
- Partnership Management - Cultivate objective working relationships with variety of stakeholders (e.g., HR team, IT, clients).
- Client relationship management - Daily client interactions on the frontline. Solve challenges and queries to reduce complaints.

Operational execution:

- Oversee and manage own fleet of vehicles.
- Schedule maintenance.
- Weekly checks.
- Services.
- Wash bay.
- Breakdowns (where applicable).
- Licensing of vehicles.
- Manage diesel consumption.

Trip management:

- Manage and schedule drivers’ working hours.
- Route planning.
- Oversee successful loading of goods at clients with all relevant paperwork.
- Planning and scheduling the orders (old order incomplete from last loading cycle with new orders received).

Site Management:

- Manage the wash bay.
- Manage the workshop.
- Manage the diesel.

Other:

- Insurance claims.
- Ad-hoc projects.

Debrief paperwork (daily).

Operational efficiencies:

- Work with team of drivers to deliver operational efficiencies.
- Delivery of superior quality customer experiences.
- Fleet management.

Staff Management:

- Personal development - Manage own development to increase own competencies for the position function and future leadership growth opportunities.
- People management - Plan and manage performance, skills development, and team motivation.
- Achieve efficiencies and increase competencies.
- Address employee’s issues or grievances.
- Management of drivers’ performance, i.e., weekly monitoring of their consumption per km, daily debrief and weekly reports indicating outliers.
- Driver PDP and licenses.
- Manage drivers’ leave and overtime (update daily).

Teamwork - Support effective teamwork within depot / branch.

**Qualifications**:

- Matric / Grade 12.
- Computer literacy (MS Office, Outlook).
- **Advanced studies (Tertiary Diploma / Degree) advantageous.**

**Experience**:

- **Minimum of 2 years’ experience in a transport environment.**:

- Proven track record managing portfolio of customers.
- Specific industry experience beneficial.

**Personal Qualities**:

- Excellent administrative skills.
- Excellent communication skills.
- Able to work well with a team and under pressure.
- Must be diligent and time competent to meet deadlines.
- Must be customer service focused.
- Must be honest, reliable, and trustworthy.
- Be willing to work flexible hours.
- Be willing to perform duties on weekends.
- Must be bilingual (English and Afrikaans).

**Location: Pietermaritzburg, KwaZulu Natal**

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**Salary offered**: R25 000 - R35 000 per month.

**Starting date**: As soon as possible.